216,303+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,303 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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5 stars all around
I have had nothing but a great experience using MetLife Pet Insurance! They are affordable, customer service is amazing and super friendly, and they are great at doing refund checks in a timely manor! I recommend them to everyone!
Insurer: MetLife
By: Frailey Scaife
Low Price Easy to Sign-Up
The process was quick, user friendly, and easy to understand.
Insurer: Nationwide
By: customer
The process has been easy to use and…
The process has been easy to use and straight forward. We were able to quickly submit our information and get a response in a timely manner. Very pleased with our claim process.
Insurer: Pumpkin
By: Ronald Heintzelman
Very easy to submit a claim and they…
Very easy to submit a claim and they were very fast as processing it.
Insurer: Pumpkin
By: Scott
Cancer diagnosis
Our dog Finley was diagnosed with hemangiosarcoma when he was eight years old. He needed major surgery which included blood transfusions and other scans and many blood tests. He is currently undergoing chemotherapy treatment and none of this would be possible without Pets Best. We could have never affforded the thousands of dollars in vet bills without having insurance. It has been such an easy process for us and is saving Finley's life for now. We are deeply appreciative.
Highly recommend!
In our first year after getting our Frenchie, he has had many issues needing veterinarian care, costing quite a bit. MetLife is easy to submit claims, and paid out fairly quickly, without any hassles.
Insurer: MetLife
By: Tanya Holt
Ambiguous Expectations
I was surprised after the application process was completed to learn that I would need to obtain and submit 12 months of veterinary records for my pet to complete the underwriting process. While this is fine, this requirement should have been clearly communicated on the front end of the process. The perception is that the company wants to get potential customers started with a "simple" process only to disclose requirements once they have started the process. This does not leave a perception of 'honesty' with the customer and leaves one wondering what the experience might be if one engages with Nationwide for Pet Insurance.
Insurer: Nationwide
By: C. Peck
EASY!
My claim was settled quickly with a minimum of effort! I emailed the Vet bill and the Vet sent my dog’s records and that was it! Money deposited in my account.
Insurer: Spot
By: DOROTHY WOODWARD
Easy Online Claim Process
Gathering necessary information for the first claim was a bit cumbersome. But since then the claim process was smooth, and the explanations I received were understandable and customer friendly. The online claim process is easy. I would recommend this company. My pet just received a serious diagnosis, so I'm hopeful the process will continue to be straightforward.
Insurer: Embrace
By: Joni Williamson