208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Smooth and easy-ish to understand
Smooth and easy-ish to understand. Font is nice and big
Insurer: Nationwide
By: Christopher
Claims paid
Pets Best has been wonderful paying claims for my dog's sudden corneal problems. Highly recommend them.
Insurer: Pets Best
By: Kim
The inception of the policy was anything but smooth
This policy was supposedly a VIP policy for costco members. They could not correct the address. Two phone calls placed to customer service resulted in wait times for over 8 minutes each. Hold times for info another 10 plus minutes. Received several emails asking for records and a waiver that would cost money for an office visit. This is probably the worst member deal at Costco. I have cancelled this policy by day 5. The representative would not refund the $15 enrollment fee. I could only imagine how awful the service would be after the 30 day mark. Shop around.
Premium doubles in one year knowing…
Premium doubles in one year knowing other companies won’t cover preexisting conditions. It’s a trap So I contacted Fetch again following their response. My premium went from $309 to $680 per year. I requested a quote if I lowered cap from 15k to 10k. No change in premium. They say if you have a small breed dog that develops allergies, by age 4 their premiums could double.
Insurer: Fetch
By: Ronald
Claims are a nightmare
Price is the only good thing about my Pets Best policy. Everything else is terrible, especially trying to get paid for claims. I have a diabetic cat and have to submit claims for him regularly and it's a nightmare.
Insurer: Pets Best
By: Kaylin
Online Pet Insurance
Impersonal online application with no policy coverage options explained or follow up call from an agent. Will try this out for the year.
Insurer: Nationwide
By: Bob Lasher
Leaving after four years of constant but…
After four years of constant but reasonable increases (from $31 to $62), current year renewal for a healthy 6 year old 55lbs dog went from $62 to $97. An otherwise great company that I would have stuck with and often recommended ruined by idiotic decisions - note the numerous complaints here and on other social media platforms like Reddit.
Insurer: Healthy Paws
By: Zeth Cossio
First Time Filing a Claim
Picking and insurance was so overwhelming however I am glad we went with MetLife.....we have been paying for insurance almost a year with no incidents or illnesses and thinking maybe our coverage was a little over the top......until our baby (French Bulldog) out of nowhere started having seizures. I am so thankful that we got the insurance and Metlife was so easy to file the claim and communicate with us. It made a stressful time easier knowing we were covered and that Metlife honored their policy coverage and didn't try to do anything shady. Highly recommend.
Insurer: MetLife
By: Raychel
Great explanation of coverage and…
Great explanation of coverage and breakdown.
Insurer: Nationwide
By: customer