216,087+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,087 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Very informative and easy to complete
Very informative and easy to complete
Insurer: Nationwide
By: Karen Survant
Highly Recmmend
My experience over a number of years of having this insurance for my pets has been great! I am a happy customer for a number of reasons and would highly recommend Healthy Paws to all pet parents. They review and pay out on claims in extremely fast turnaround times and they even followed up on one of my pets to see how they are doing!
Insurer: Healthy Paws
By: D
The costumer service is always helpful
The costumer service is always helpful, friendly, and compassionate.
Insurer: Embrace
By: Elise
Great service
Great service and provided all information needed
Insurer: Embrace
By: Laura E
Pumpkin is wonderful
Pumpkin is wonderful. Fast and easy reimbursement. Friendly and understanding customer service representatives.
Insurer: Pumpkin
By: Donna
Save your money
Save your money, for what the premiums are and what they actually pay, you are better off putting that monthly premium aside to cover future care, you are going to have to pay it anyway, because the coverage is awful.
Insurer: ASPCA
By: Jackie Koellner
Super easy application process!
Super easy application process!
Insurer: Nationwide
By: Jennifer M.
They're scam! Beware!!
My new kitten was only 3 months old at the time he got sick sonwe took him to the emergency vet for the first time he ever saw any vet. They kept emailing me for missing paper wotks that I have submitted. It took me same 7 emails, same 5 phone calls and one month for them to tell me that they won't approve me because it's an pre existing illness! Mind you this is the first time, he ever got sick or seeing the vet!! SCAM SCAM SCAM!!!
Insurer: MetLife
By: Ananya
Bella's Vet Claim
The whole process was quick and easy. I submitted the claim online and had my refund is a few days. I received the expected amount as written on the policy.
I do not recommend PHI Direct.
My cat's policy was cancelled simply because I got a new credit card — and PHI has no way to update payment information online. The only option was to call, but every time I tried, it was outside their limited business hours. As a result, I was told I had to start a new policy from scratch, pay a $40 registration fee, and that my original $36/month rate was not guaranteed. All of this could have been avoided with even the most basic online account tools, which every other modern provider offers. Customer service was unhelpful and rigid, showing no concern for retaining clients. I’ve now switched to a provider that offers proper digital support and flexibility. Would not recommend PHI Direct.
Insurer: PHI Direct
By: Maryna