217,074+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,074 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,074 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,793 reviews

4.9
Healthy Paws

11,080 reviews

4.9
Fetch

5,410 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,950 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified August 16, 2025

Shame you can’t adjust your annual

Shame you can’t adjust your annual. Only way you can is canceling and rewriting a new policy, but then anything during the past is considered pre-existing.

Insurer: Spot

By: Dee

August 16, 2025

We had an excellent claims experience

We had an excellent claims experience! My dog had pancreatitis and the little guy was so sick. I authorized the vet to do anything and everything possible to help him feel better (we were fortunate enough to be able to simply hand over our CareCredit card during our emergency vet visit and did not worry too much about cost) A few days later, after he had started to feel better, I submitted our first claim to insurance not really knowing what to expect. I was so pleasantly surprised by the coverage (500 deductible with 90% coverage) plus the fast processing time! 3 days!! When friends and family reached out to ask how my pup was doing, I was so happy to report that he got the care he needed to help him feel better within a few days and.. we have the most amazing pet insurance! I think they’re going to check out Pets Best for their pets as well 🩵 I cannot thank you enough for the wonderful experience, Pets Best! Apollo and I are truly grateful 🩵

Insurer: Pets Best

By: Debi F

Verified August 16, 2025

easy and fast

easy and fast

Insurer: Spot

By: Gail Paiboonvarakit

Verified August 16, 2025

Spot makes it very easy to file any…

Spot makes it very easy to file any claims you may have. I 100% recommend spot pet insurance for anyone who wants great coverage, and a very responsive team to answer any questions you may have.

Insurer: Spot

By: Dylan

Verified August 16, 2025

Easy to work with

Easy to work with. EoB are easy to understand.

Insurer: MetLife

By: customer

Verified August 16, 2025

Prompt assist

Prompt assist

Insurer: MetLife

By: customer

August 16, 2025

So garbage i had to make a trustpilot account

So bad ,i made an account here... Worst insurance company ive been with in my life. I missed one payment due to their system not pulling one the correct amount resulting overdraft fees for me. I called the next day to cover the cost right away and the guy told to just have the payment ready for 2 pays onthe next pay date. Instead my insurance doubled permantly. The jokes part is i tried to give them the money and they resist if its not the specific paydate On top of that while im trying to figure out why all this happened, my car caught fire due to a nearby fire.they wrote off the car, paid me nothing. Litterally $0. Then took $450 from me additional, My insurance is supposed to be 200 a month, now these want 450 as the out of town in cayuga rates, as if im inner city toronto for a versa hatchback. Im trying to bounce back and change only to find out no humans are available on the weekend at all. So i cant even deal with why im even with them. Good thing im about to drop em due to loss of vehicle and not any other reason they can use to hike my next insurance with someone else. Bunch of thevies waiting to run The only reason you go to these guys is so the cop doesnt give you a ticket. Its not even about their non existant service.

Insurer: Sonnet

By: Joshua N Doga

Verified August 16, 2025

Easy to use app

Easy to use app. When I do call you everyone is always helpful.

Insurer: MetLife

By: Melissa

Verified August 16, 2025

The person who helped me (Angelica) was…

The person who helped me (Angelica) was super helpful

Insurer: Nationwide

By: customer

Verified August 16, 2025

Attention to details

Attention to details

Insurer: MetLife

By: Celestia Leone

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