217,651+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,651 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Frustrating to submit a claim
It took me multiple times to submit my claim. Your website kept saying there was an error and please call for customer service. It did it numerous times but then when I would click the back button it would show the page required to continue the claim. ANyway, it was finally annoying and frustrating until I was able to finally get the claim submitted. About 20 minutes of my time instead of 5 minutes...
Insurer: Embrace
By: Craig A Brown
I signed up online and the process was…
I signed up online and the process was extremely easy… Also, the lady I spoke to on the phone was excellent!
Insurer: Prudent Pet
By: henrywilliamgmail.com
Todd was very helpful and very…
Todd was very helpful and very knowledgeable about the product!!
Insurer: Nationwide
By: customer
The claim process couldn’t be easier…
The claim process couldn’t be easier than this. Everything was smooth and payment was received super fast. Congrats!!
Insurer: Spot
By: Scerb Gregory Scerb
So easy to submit claims and they get…
So easy to submit claims and they get processed quickly!
Insurer: Spot
By: Cathleen Keegan Pursell
Agent was fantastic
The agent was very professional, knowledgeable and informative with what Embrace had to offer, and was able to answer all my questions.
Insurer: Embrace
By: Becky Tucker
Courteous customer service and prompt payment
Courteous and knowledgeable customer service. Prompt completion of my claim. Thorough communication via email as the claim process was taking place. We appreciate the peace of mind with insurance for our pets.
Insurer: MetLife
By: Chris Mc
Agent offered me various methods of…
Agent offered me various methods of filing claims since I could not download app on my computer she said I could fax or email or mail and you had a phone number available for people like me that is not good with electronics Thank you and agent was very kind and knowledgeable
Insurer: Prudent Pet
By: Jeanie Herring
Very fast processing of my dog’s ER…
Very fast processing of my dog’s ER claim!!
Insurer: Embrace
By: Kim Weete
PetsBest takes a long time to process a…
PetsBest takes a long time to process a claim, close to 30 days. Preexisting condition definition is very broad, be sure you understand it before signing up. For example: if there is a record of your dog ever itching, they may exclude any Dermatology condition.
Insurer: Pets Best
By: Linda Van Mierlo