With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.
We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.
Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.
10
out of 10
Verified Reviews
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fairly easy process and the website was very informative.
fairly easy process and the website was very informative.
My two younger cats are insured with Trupanion and although I don't make frequent claims, when I do I find the service to be extremely swift, friendly and efficient. In contrast my two older cats were insured with Pet Secure and there is no comparison in the service provided by the two insurers. The latter provider was so difficult to deal with and so miserly with their settlements that I terminated my policies with that insurer.
I was worried about how big of a hassle it would be to get claims billed, accepted, and approved. Who trusts insurance? Trupanion can be trusted. It was a simple process of submitting invoices and My best girl’s medical claims were accepted, approved, and paid in no time.
Excellent coverage, compassionate, quick reimbursement, wellness program is really helpful, great customer service.
Embrace offered excellent rates and their wellness program is a real help with maintenance. My dog, Sam, had to be euthanized this year and Embrace covered the cost. My dog Bip, needed dental work and Embrace covered that. Barney, a standard poodle, needed grooming throughout the year and with the wellness program I was reimbursed for his upkeep. The best part of Embrace other than their timely payments, is that unlike other pet insurance companies I've used, Embrace does not try to deny claims. Their customer service reps are excellent - informative, patient, compassionate, really know the Embrace policies, and actually assist in getting the claims paid.
I've had Healthy Paws over 5 years now for my two Cockers Spaniels. My older one has some health challenges and has had a few surgeries. Healthy Paws has always been really easy to work with to submit a claim and get reimbursed quickly. It's great knowing that if something is going on with my dogs health that I don't have to worry about the financial burden while making sure my pet get's the best care possible.
I would recommend Healthy Paws to anyone the needs great affordable health care for their pets.
Sincerely,
Collin
Slow to process, slow to pay, don't investigate fully.
They denied my first claim out of hand, without paying attention to what the claim is actually for - which is a completely new condition, contrary to the preexisting condition they assumed the claim was for. I'm now filing an appeal for this claim. They took 6 weeks to pay on a Wellness claim for a $30 medication, after initially being unable to locate where the payment had gone to. Super slow in processing and paying out Wellness medication claims, despite advertising on their site that they "strive to make their claims process fast and easy" and you will "get cash back, fast". The 8 stars are for the very nice and helpful customer service people on the phone - at least they've got THAT going for them. I'm shopping around for another company right now. I wouldn't recommend them.
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