218,724+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,724 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The customer service is wonderful.
The customer service is wonderful.
Insurer: Prudent Pet
By: swpollardcomcast.net
My experience with agent Bobby was…
My experience with agent Bobby was great he knew exactly how to explain my needs for my cat Lucy 😎j
Insurer: Prudent Pet
By: lorrainecarrabinogmail.com
Amanda the Gem 💎 of Fetch!
Amanda was the most knowledgeable, kind, and helpful customer service rep I have ever worked with, you guys have a true gem at your company. I will definitely be referring fetch to all my fellow dog moms.🐾
Insurer: Fetch
By: Karla cota
The website does not show a…
The website does not show a consolidated itemized listing of the invoiced bills to what is reimbursed. It is over 60 days to get refunded. Also little cost savings after 2 pets. I have nearly 20 cats. So way to expensive.
Insurer: Pets Best
By: Todd Enright
Aileen was great!
Aileen was super knowledgeable, kind, and fast! She addressed everything I needed without any issues and I feel great knowing my pup has all the coverage he needs.
Insurer: Fetch
By: Alice
Efficient claim submission process
Nice, clear, easy-to-handle website, courteous staff and efficient communications. A bit on the pricey side, but has been really worth it for us.
Insurer: Embrace
By: Irena Khrebtova
I gave a 5 star not long ago
I gave a 5 star not long ago, but then renewal came and they want an additional 60 dollars a month. Price hike out of control. When I started with this company for both of my cats it was less than 130 a month. Now they want 216. I understand with aging comes increase, but 99 a month for a cat is insane, what will it be when he's 16.
Insurer: Pumpkin
By: Tabitha Able
Aileen was a pleasure to deal with
Aileen was a pleasure to deal with. No pressure to enroll and very kind. Thank-you!
Insurer: Fetch Canada
By: Ashley Howe
Amazing service
Amazing service! I have never had an issue in 3 years! Thank you! Embrace Pet Insurance!
Insurer: Embrace
By: heleln Scott
Customer representative MEGAN was…SUPERB!!!!
Customer representative MEGAN was superb. She answered my questions about my recent claims and informed me that I omitted a wellness form. She advised me to obtain it from my vet, which I did, and thus, obtain reconsideration for benefits for recent claim filed and also for a prior claim that I omitted the forenamed form. Megan volunteered to contact my vet office to obtain the earlier wellness form for the prior claim. I so impressed that she would make the effort to contact my vet to ensure that the proper form(s) that Fetch claims needed for my respective claims' reconsideration were obtained. Megan acted to aid me for which I thank her. Megan just contacted me to inform me that she received the requested documents from my vet. What I experienced with Megan was a customer representative who is knowledgeable, courteous, patient, and went above and beyond with help. She is the consummate professional, which is so rare in this era. Megan is a GEM!
Insurer: Fetch
By: Customer