154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified April 29, 2025

Your company has the additional…

Your company has the additional coverage that I wanted for my pet.

Insurer: Pumpkin

By: customer

Verified April 29, 2025

Pets Best has saved Sally's life

She was diagnosed with terminal cancer over two years ago. Pets Best has kept her alive. Without their seemless coverage I don't know what I would have done. I can't thank them enough for the continuing help and support.

Insurer: Pets Best

Veterinarian: MedVet Chicago

By: Ron

Useful
Verified April 29, 2025

Customer service very helpful &…

Customer service very helpful & knowledgeable

Insurer: Prudent Pet

By: mjwaldjuno.com

Verified April 29, 2025

above average almost really good

All was easy until it was time to set up my portal. It took 24 hours, and a live person helped me. I hate links; I like people. This is why I love dogs; they come with love, not links.

Insurer: Trupanion

By: danny GREGORY

Verified April 29, 2025

Not what I was told....unable to log…

Not what I was told....unable to log in.....but already paid .....wtf?????????

Insurer: Trupanion

By: Julie

April 29, 2025

Revised review: We do recommend Spot (for now)

Spot pet insurance has taken over 2 months to reimburse for a neuter surgery. We have had countless interactions with outsourced customer service at Spot and no check has been received. We gave bank info to deposit in our account but they could not, for some reason, deposit so supposedly they sent a check: interesting they can take the money out monthly but cannot deposit! The website said successful bank info was entered. So they said they sent a check. We did not receive for a month so called and they cannot try to re deposit, they “have to mail it”. Still have not received. I wanted to believe they were a good company because of all the good reviews but our experience has been terrible. We will be finding a new company to insure our very healthy fur baby. Revised review: after working with very helpful people at Spot we finally received the check this Saturday. Hallelujah!! We will stay with spot hoping the next reimbursement goes better. I Confirmed we are on direct deposit. So I changed my review to 5 stars because they reached out and went above and beyond to help us get our check.

Insurer: Spot

By: Susan

Verified April 29, 2025

The rep I spoke to on the phone was…

The rep I spoke to on the phone was very nice :) and knowledgeable. Obviously has a real heart for pets and wants to make sure pet owners rest easy knowing their fur babies are protected.

Insurer: Nationwide

By: customer

Verified April 29, 2025

Helpful and friendly

Helpful and friendly

Insurer: Nationwide

By: customer

Verified April 29, 2025

Very fast service!

Very fast service!

Insurer: Fetch

By: Maresa

Verified April 29, 2025

We got the insurance to help cover the…

We got the insurance to help cover the care of our dog as we were in the process of getting him diagnosed. Well he had developed luxating patellas/dislocated knees to due genetics apparently, and instead of helping it got labeled as PRE-EXISTING and we got zero coverage. A cheap tactic to bait and switch people into trying this insurance. Edit: My opinion stands. His diagnosis was listed in the coverage this insurance supposedly covers and the waiting period was suppose to be waved due to the offer we were given through our vet that we used to sign up for this insurance. Classic bait and switch.

Insurer: Trupanion

By: B.P.H

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