154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,400 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,342 reviews

4.9
Healthy Paws

10,808 reviews

4.9
Fetch

27,507 reviews

4.9
Pets Best

14,177 reviews

4.9
Trupanion

63,026 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 02, 2025

Has what I want for a reasonable price

Has what I want for a reasonable price

Insurer: Nationwide

By: customer

Verified May 02, 2025

Great customer service

Great customer service

Insurer: Nationwide

By: John varner

Verified May 02, 2025

Great Service

Agent was very knowledgeable.

Insurer: Nationwide

By: Mike Prenger

Verified May 02, 2025

She was very delightful to talk to very…

She was very delightful to talk to very informative and hopefully we'll be doing business with you

Insurer: Nationwide

By: Debbie

May 02, 2025

Well organized and always helpful

So well organized. Very straight-forward and transparent. Responds to claims immediately. Very helpful customer service for questions.They reach out right away if they have a question. They never leave one in limbo. I have confidence in Embrace which is not something I can say about most insurance companies or most companies in general.

Insurer: Embrace

By: susan s

Verified May 02, 2025

The rep that helped me was not only…

The rep that helped me was not only informative. But he was also patient and polite. He I had to make arrangements for him to call me back on a specific day and time, and he did. ON TIME. I appreciate his customer service

Insurer: Nationwide

By: NiqNaq

May 02, 2025

Amanda was amazing

Amanda was amazing. She was so kind, helpful and knowledgeable. Every question I had she was able to answer. I have been in customer service for 42 years and I can truly say Amanda is an asset to your company!

Insurer: Fetch

By: Robbie Ferneau

Verified May 02, 2025

Easy to file claim

Easy to file claim. Quick response.

Insurer: Fetch

By: Carol

Verified May 02, 2025

Very easy claim making process

Very easy claim making process. Thank you!

Insurer: Fetch

By: Chen-Chen

May 01, 2025

Wishy washy reasons when you are making a claim

They make it so difficult to make a claim! And, it was not even a big amount, $123, and it was the second time I made a claim. The claim did not even reach the deductible yet. It's been almost a month since I put my claim in. And, they kept saying my vet did not send them my dog's records, but when I called my vet, they have already sent them everything a couple of weeks ago! I have two dogs with them, and paid high premium. I called them, and they gave me a run around each time. Worse customer service ever. Thinking of terminating our policies and go with other companies!

Insurer: Trupanion

By: R W-C

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