224,430+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,430 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer service was excellent
Customer service was excellent . It was a speedy response , knowledgeable , kind , helpful, friendly , resolved issue instantly
Insurer: Nationwide
By: customer
If I could leave 0 stars
If I could leave 0 stars, I would. I have paid thousands of dollars in premiums over the years, and I have been trying since November to get them to pay me a $50 claim. First they told me the claim was incomplete. Then they kept talking about a different claim, no matter how many times I told them I only cared about this one claim. Then they kept asking for more information and more information no matter how many times I sent them the information they kept asking for. Eventually, I wrote to their CEO and complained. The response I got was from the claims department telling me that my claim was incomplete. This is the most horrible company I have ever dealt with in my 77 years.
Insurer: Pets Best
By: Susan
Rates were fair and the website is…
Rates were fair and the website is easy to use
Insurer: MetLife
By: jami_customer
the rep was very knowledgeable and…
the rep was very knowledgeable and friendly. automated system was easy to navigate and received fast call back as requested to begin the process.
Insurer: Nationwide
By: Lighthouse Point, FL
I worked with Megan and she was easy…
I worked with Megan and she was easy and very helpful as I had to cancel insurance on one pet and move it to another. So far I really like Fetch and am looking forward to having them cover my little " Minnie's" insurance. Thanks again to Megan for making it easy
Insurer: Fetch
By: Sharon Dante
Easy to submit invoices on line
Easy to submit invoices on line; for future reimbursements I will use direct pay (which was also easy to set up). What’s not to like? One hopes they never need to use insurance, but it is a blessing when your animal family gets ill.
Insurer: Pumpkin
By: Valued Customer
Quick
Quick. Convenient. Check received. This is my 3rd yr with my csy and 2nd yr wirh my dog.
Insurer: Pumpkin
By: Customer Carolyn
Quick processing of claims
Quick processing of claims. Good coverage for my Wheaten Terrier who cannot digest proteins and reasonable turnaround time for claims.
Insurer: ASPCA
By: Lori Botkin