223,831+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,831 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The review
The review, response and settlement of my claim was very quick.
Insurer: Trupanion
By: Michael
I don't usually write reviews
I don't usually write reviews, but your company deserves FIVE starts! Your customer service, coverage and the quick payment of my claim surprised me. Thank you for being so compassionate with the loss of my Scooby. The cards you sent to me brought me comfort and relief to my heart. Again, thank you so much!!!!
Insurer: Spot
By: Alejandra Quintero
Met life has been our insurance company…
Met life has been our insurance company for Robert since he was a puppy. Never had a problem.
Insurer: MetLife
By: Alix Bleek
Questions prior to joining and help after
I talked with both Nadine and Aileen today. Nadine kindly aswered my many questions and provided me very good information. Aileen helped me adding the wellness add-on and was very professional as well.
Insurer: Fetch Canada
By: Karine Lessard
Customer Service Review
It was a pleasure speaking with Amanda. She was very knowledgeable and attentive; excellent customer service. Thank you for making the experience such a pleasant one.
Insurer: Fetch
By: Tina L.
Aileen was incredibly helpful
Aileen was incredibly helpful, knowledgeable and patient. She was so pleasant to talk to and had a good sense of humour.
Insurer: Fetch Canada
By: Maura
Aileen was really helpful
Aileen was really helpful. We recently moved from Ontario Canada to Florida and I moved my insurance with Fetch for my dog Rocket. She made the process really easy for me.
Insurer: Fetch
By: Mauricio Vásquez
For the most part
For the most part, everything’s done at a timely manner
Insurer: Trupanion
By: Linda
So Far, So Good
Email communication with MetLife is easy and responses are received on a timely basis. Chats are also quite good with company reps. polite and knowledgeable. Explanations of why MetLife is paying, or not, are usually easy to understand So far so good.
Insurer: MetLife
By: Riker
I felt very well cared for and listened…
I felt very well cared for and listened to by the young woman who took our application. She was knowledgeable, patient and had a light, loving way of referring to our tabby Neko. After putting this off for months, this was actually a surprisingly relaxed and pleasant experience.
Insurer: Nationwide
By: Claudia Dudley