218,294+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,294 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent customer service
The customer service I have received whenever I have needed to contact an agent has been outstanding. The willingness to help deal with whatever issue I have had at the time has been a super pleasant experience. I have come away from that phone call satisfied with the end result.
Insurer: Sonnet
By: Danielle. N
Sonnet has amazing service.
Sonnet has always been an easy insurance company to deal with. The website, app, even telephone communication has been easy and quick and always amazing customer service. Definitely going to miss Sonnet in Alberta.
Insurer: Sonnet
By: Alberta Driver
Ease of Deployment and cost effective.
Better price points and coverage, easier to understand than most principle big corporate names in the pet/animal insurance category. Sign up, and navigating the system and their options was quite a breeze. Almost too easy really.
Insurer: Pumpkin
By: Job Seeker
Very easy to submit claims
Very easy to submit claims
Insurer: Embrace
By: Ann Hannon Wells
Respectful customer service.
Great talking to Aileen very attentive and respectful. Keep it up!
Insurer: Fetch
By: Abby
Great customer service and happy to…
Great customer service and happy to have my baby insured with such a great insurance company Ty so much Marybeth my insurance specialist 🌹
Insurer: Prudent Pet
By: phyllisrevelsgmail.com
They’re accurate and efficient and…
They’re accurate and efficient and processing turn around is good
Insurer: Embrace
By: Lourdes Winkler
Claim submittal is so easy
Claim submittal is so easy and Customer Service (in this case Brittany) is so friendly and helpful! Highly recommended pet insurance!
Insurer: Embrace
By: Klaus Tum
Claims process for multiple pet policies is not very clear
Embrace generally seems to cover expected costs of wellness visits with the wellness "club" upgrade. I do find the claim process unclear and often a bit glitchy- the "diagnosis" button in particular often does not appear and you have to go back and forth through the screens in the claim uploading process to get it to reveal itself, which is annoying. I also am not clear if I can submit one claim for my two cats, who are always on the same invoice as I take them together for their annual wellness visits. Until this is clarified, I submit two separate claims, which is what the site seems to suggest is the fastest way to process. Wish that was clearer. Insurance is onerous to me in general- the vets used to process, now it's on the owners. Just grateful for future me that I can afford it with young cats so we can afford, with insurance help, anything that comes up as they age.
Insurer: Embrace
By: deanna webster