218,553+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,553 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

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Pets Best

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Category with most reviews

This chart shows the distribution of review categories.

Verified October 03, 2025

Fantastic

Fantastic! Claims are processed in a timely manner and reimbursed at the agreed upon rate.

Insurer: MetLife

By: customer

Verified October 03, 2025

Easy to use!

Easy to submit claims and fast turnaround. Thank you.

Insurer: MetLife

By: Terri Minor

Verified October 03, 2025

So far everything has been quick and…

So far everything has been quick and easy ever a hassle or problem so far

Insurer: MetLife

By: Frank Crispino

Verified October 03, 2025

My pet insurance

My pet insurance has helped me financially with my pets health and recovery tremendously.

Insurer: MetLife

By: Lisa

October 03, 2025

Joshua was great.

Joshua answered my questions quickly. He was clear and concise which I appreciate. My time wasn't wasted on hold or having to call back.

Insurer: Fetch Canada

By: DL Castillo

Verified October 03, 2025

They have been a great service to have…

They have been a great service to have with all my dogs health issues. They have reimbursed all my claims.

Insurer: MetLife

By: Jamie

Verified October 03, 2025

Fast and courteous service

Fast and courteous service

Insurer: MetLife

By: STEPHEN BERNARD

Verified October 03, 2025

Quick turnover to receive my refund

Quick turnover to receive my refund! Much appreciated!

Insurer: MetLife

By: customer

Verified October 03, 2025

So far its a disappointment

Since we began in July, there has been constant confusion, declined claims because of missing paperwork or additional paperwork required. The claim details are muddled together making it impossible to understand or know what has been received and acknowledged and what hasn't. We have been working on our first claim for over 100 days already and we are still not fully resolved. The process is a client nightmare and since Customer Service is separate from claims, every time we talk or submit something its another 3-5 business days to find out something else is wrong. While the CS agents are trying to help, they really can't when the claim agent isn't present to help. Communication back was poor, nothing was clear as to what was missing, its impossible to reconcile the invoices back to the claim# and condition categories. I didn't make any progress at all until we asked to have a supervisor intervene. James has been the saving grace so far. But when your pet has an illness, all this is the last thing you want to have to deal with.

Insurer: MetLife

By: Sangeeta

Verified October 03, 2025

Ther site was quick and easy to use

Ther site was quick and easy to use

Insurer: MetLife

By: customer

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