217,169+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,169 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Reading is fundamental.
I followed the directions for submitting Zaxx claim and they handled it without any back and forth conversation. I did not have to call, write or email to have my claim settled. Very good service
Insurer: Spot
By: Claudia Taylor
Two Key Factors
What made this experience great were two key factors: First, I was really pleasantly surprised by how much was reimbursed - it was honestly substantially more than I expected. The cost of the services reflects the skill, facilities, and level of care provided by this particular vet practice, and we needed the best emergency care possible. Two, it was great to have a live person available to speak with me. I had never filed a claim before, and the customer service person patiently guided me through the process. Even the front desk person at the 24 Hour Emergency Hospital spoke about how easy the process is with Pets Best. And now my dog is completely cured, and the illness was not the devastating financial disaster it would have been without Pets Best insurance. This is a great company!
Insurer: Pets Best
By: Buyer of Chairs and a Table
Claims are being approved on a timely…
Claims are being approved on a timely manner and site is easy to navigate
Insurer: MetLife
By: customer
Very quick processing of my claim
Very quick processing of my claim
Insurer: Spot
By: Denise J
Great Customer Service
The rep was professional & extremely helpful with getting my pup signed up quickly and with little effort. It was a nice change of pace.
Insurer: Prudent Pet
By: TheSpareHuman
answered all of my questions and was…
answered all of my questions and was very customer service friendly
Insurer: Prudent Pet
By: Kelly Cauley Authier
Their price is fantastic!!!
Their price is fantastic I can pay for both babies! In November I have my babies a year and so far no vet bills thank Higher Power so that is all I know.
Insurer: Fetch
By: Lori
Excellent staff great prices for your…
Excellent staff great prices for your fur babies to take to the vet and get your returns on what you paid
Insurer: Fetch
By: customer
Company is awesome best thing I have…
Company is awesome best thing I have done for my pets love the plan I have with them and I love Company 90% back on the medical bills and they answer all my questions that I have I tell everyone that has pets best Company to have insurance with
Insurer: Embrace
By: Roy Elkins
Valerie made my telephone experience a…
Valerie made my telephone experience a great one by sharing with each other our love for animals . Having a representative who can not only make me feel like a member of a family but also promptly find solutions to my concerns makes for an amazing customer service experience . I do hope everyone I speak to is as pleasant as her when I call fetch . She made the investment into my animals health feel like the best decision.
Insurer: Fetch Canada
By: Caroline Stewart