208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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love the app and easy use
Easy and quick submission of claims and quick payment
Insurer: MetLife
By: PRITI SHETTY
Great Customer Service
Franklin was professional, knowledgeable and very personable. I was impressed with his level of customer service and I left our phone conversation feeling confident in receiving the information I needed to make an informed decision in selecting the best insurance package for my pet. Thank you!
Insurer: Nationwide
By: Gracie Estrella
Good experience so far some claims take…
Good experience so far some claims take longer then others.
Insurer: MetLife
By: Samuel Cook
amazing insurance but claims take too…
amazing insurance but claims take too long to process
Insurer: MetLife
By: Florencia Q.
Love MetLife Pet Insurance
Love MetLife Pet Insurance! I submitted a claim last week and received a response and reimbursement within a couple of days. Customer service is ALWAYS so kind and helpful.
Insurer: MetLife
By: Mykinzie Leach
The app is easy to use and easy to…
The app is easy to use and easy to submit claims, especially after a recent updates in the past year. Most of my experiences with customer service have been positive. The turnaround time is sometimes slow on claims , I have had issues with a few claims that should’ve been covered, and the price going up significantly in the past year- these are the reasons I am not giving a higher rating
Insurer: MetLife
By: Susan
So glad I chose this pet insurance!
I’m so glad I chose this pet insurance! Filing a claim is incredibly easy, and the response time is impressively fast. The refund process is straightforward and hassle-free. Plus, any time I’ve had a question, there’s always been someone helpful available by phone. Highly recommend!
Insurer: MetLife
By: LAETITIA GUYOT
Refunds are a bit slow for “big ticket”…
Refunds are a bit slow for “big ticket” items, such as surgeries or diagnostic testing. But, otherwise, the service is very good.
Insurer: MetLife
By: Helena Sliney
Working with the MetLife team
Working with the MetLife team, it’s been a flawless experience from the beginning. I don’t think I’ll ever leave.
Insurer: MetLife
By: NICHOLAS LEAVENWORTH
My claim are taken care of as quick as…
My claim are taken care of as quick as possable. I'm hapot with Met Life Pets.
Insurer: MetLife
By: Carol Bourdaa