216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
216,195 total
What are you looking for?
Most selected providers in "March, 2026"
This chart shows the distribution of the most selected pet insurance providers in March, 2026.
Providers with highest rating
19,771 reviews
11,049 reviews
5,367 reviews
55,032 reviews
8,917 reviews
Category with most reviews
This chart shows the distribution of review categories.
Very expensive monthly payment and…
Very expensive monthly payment and hardly covers anything.
Insurer: Trupanion
By: Yogita
Go with another provider
Sonnet insurance was great until my credit card was stuck in the Canada Post strike and they cancelled my policy and ruined my credit. Their customer service was horrible and there was no understanding of the situation. On top of that I had never missed a payment before and had been with them for 5 years. Would not recommend due to horrible customer service and terrible policy.
Insurer: Sonnet
By: Julia Chriss
Fast Response
Fast Response Proper results Easy to understand the representative
Insurer: MetLife
By: customer
Submitting my claim was simple and I…
Submitting my claim was simple and I was reimbursed quickly. Thank you MetLife!
Insurer: MetLife
By: Kerri Lynn
Our poor chihuahua was mauled
Our poor chihuahua was mauled by 4 big dogs. But because of Embrace insurance he is doing well. Thank you Embrace.
Insurer: Embrace
By: Connie Frederick Garcia
Platform is quick and responsive
Platform is quick and responsive. Options in pricing and care are transparent. Once you choose, the reiterate what you will be paying , payment is made, done.
Insurer: MetLife
By: jdk
Such a quick and easy process.
Such a quick and easy process. I submitted all my bills for my cat's sudden need for oral surgery and received the reimbursement within 10 business days. I was very pleased with how easy the submittal was to do and how quickly SPOT responsed.
Insurer: Spot
By: KS
The response and care taken for an…
The response and care taken for an unexpected issue with my pup was quick and thorough. Great service! Very satisfied with Trupanion.
Insurer: Trupanion
By: Lori Warren
Delivers as promised
Delivers as promised. It has allowed us to maintain the good care of our pet and be able to afford it.
Insurer: MetLife
By: Rum Lover
Unacceptable Service: 4 Years of Premiums for Contradictory Denials and Incompetent Support
I am extremely disappointed and frustrated with Pets Best. I have been a loyal customer since 2022, paying premiums monthly for 4 years without a single claim. Now that my cat finally needed surgery for Tooth Resorption—a condition that clearly developed recently—Pets Best has done nothing but give me the run-around for over two months. The lack of consistency is appalling. My EOB states "additional information is needed," yet I received an email stating the claim is "not covered." Which one is it? I have provided all medical records showing my cat has been healthy and asymptomatic for years. Medically speaking, if this were a "pre-existing" condition from 2022, it would have been impossible for my cat to remain healthy and pain-free until 2026. Their customer service is non-existent. I have spent weeks trying to get a straight answer, only to be met with contradictory statements and bureaucratic delays. It feels like they are intentionally making the process difficult to avoid paying a legitimate claim. I will be filing a formal complaint with the State Department of Insurance and taking my business elsewhere. DO NOT trust this company to be there for you when your pet actually needs help.
Insurer: Pets Best
By: Yicheng