218,721+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 218,721 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

218,721 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,841 reviews

4.9
Healthy Paws

11,154 reviews

4.9
Fetch

5,521 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,960 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 15, 2025

I've dealt with them several times and…

I've dealt with them several times and have found them to be VERY SLOW in processing claims. Additionally, they say they've paid a claim and it takes forever to actually receive it. Also, when asked why it takes so long, they simply say "short staffed." I made the comment, "maybe I should have considered a different pet insurer," their response was simply, "that's totally up to you. I guess they figure that one less client means less claims to process. I would seriously suggest that you consider other pet insurance options.

Insurer: Pets Best

By: Todd Rebillot

Verified October 15, 2025

Fast claims & pre-certifications

Quick, accurate & efficient claims process. Super fast pre-certification process of ensuring coverage before proceeding with costly medical testing.

Insurer: Embrace

By: Ann S.

Verified October 15, 2025

Easy to talk with and very knowledgable

Easy to talk with.

Insurer: Sonnet

By: Rachelle Patano

Verified October 15, 2025

It’s gotten so expensive!

It’s gotten so expensive!

Insurer: MetLife

By: Sharon Blakley

October 15, 2025

Great service & caring

Embrace has always been wonderful and easy to deal with. Claim submission is a breeze and everyone I have ever spoken with is polite & professional. They are also very caring for our Dogs. Highly Recommended

Insurer: Embrace

By: Adam Silva

October 15, 2025

Super Kind Customer Service Rep!

When there was an issue getting a new policy added to my account on the website, Carly was an absolute lifesaver! She was very kind and quick at getting everything set up. Quick and painless!

Insurer: Fetch

By: Willow

Verified October 15, 2025

This pet insurance company Healthy Paws Chubb pet insurance

This pet insurance company, Healthy Paws, pays promptly and is very fair. They do not second guess or try not to pay a claim if it is valid.

Insurer: Healthy Paws

By: Linda Rickles

October 15, 2025

Hassle Free!

Not cheap insurance, but it's really easy to submit a claim and processing is hassle free. Frankly, I can't believe it. My dog has cancer and I've had to take her to a veterinary teaching hospital at Purdue University for specialized care and the insurance company hasn't given me a problem at all. They also pay claims quickly. What a relief!

Insurer: Embrace

By: Diana Mercer

October 15, 2025

DO NOT GO WITH SONNET

DO NOT GO WITH SONNET! This has been one of the absolute worst experiences I have ever had with an insurance company. It takes forever to talk to a person and then when you do, they just gaslight you. I cancelled my policy and they still charged me $300 for 3 days of coverage? Then when I asked to refund that, they refused.

Insurer: Sonnet

By: Jonathan R

October 15, 2025

Good insurance for an accident prone hound

Dylan is no stranger to emergency vets in two states. Pets Best insurance had been great for these unexpected visits. The plan is reasonably priced, and the claims process is very straight forward.

Insurer: Pets Best

Veterinarian: Fox Animal Hospital

By: John

Useful

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