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first try
I really do not know much of it. Is my first time
Insurer: Sonnet
By: Cristian Alberto Gajardo Munoz
Typical Insurance Agency. Waste of Money.
I've had 3 dogs on Healthy Paws for the past 6 years. I'll give examples of only one dog. The experiences with the other 2 dogs is similar. My dog was a foreign import and came to me at 7 months old. At the time I signed him up for insurance, I had only his breeders vet records, which were in another language. I also has his European health passport. He was healthy and other than his vaccines, had no health issues. After paying premiums, I got his baseline vet check, and he was in excellent health. A year and a half after enrolling, he was denied coverage for an injury based on it being a "pre-existing condition." He'd literally never been to the vet for anything but vaccines. Yet he somehow when he got hurt while playing in the yard, it was a "pre-existing" injury. I'd say about 75% of his visits were denied for non-existent "pre-existing" conditions. When I called, they'd pick a couple comments out of his office notes that they'd twist to justify as a "pre-existing" condition. When my dogs got older, they grabbed every opportunity to cancel the policy. This last time, they told me I could reapply, but the premiums would be even more astronomical. I went ahead and let the insurance go because they were charging well over $100 per month for each dog, even for the youngest, who'd never even had a claim. This has been a headache of an experience. I can't believe I've wasted so much money on this business. Honestly, I believe most pet insurance companies are like this. If I'd been stashing that $380.00 per month I'd have enough saved to cover most emergency vet bills. I know they used to be good, now they'll do all they can to deny your claim. Do yourself a favor: create a monthly pet budget and open a savings account for that money. My premiums went from about $50 per month to over $110 per dog per month. After cancellation, I put away enough to cover an emergency surgery in 3 months. The customer service tries to sound sympathetic, but in reality, they're cynical and act oblivious. Right before cancellation, I sent in a year's worth of notes to establish the dog's UTI wasn't a pre-existing condition. At that time, I realized they were never going to cover anything. And they didn't disappoint. They denied every visit as a pre-existing condition. Remember, this was just for one dog out of 3.
Insurer: Healthy Paws
By: BK Rogers
Because Yiu are a mutually owned…
Because Yiu are a mutually owned company.
Insurer: Nationwide
By: customer
I was so happy with my customer service…
I was so happy with my customer service I received from Chris and Hailey. They both researched the problem I was having and came to an awesome result. They both when above and beyond! Thank you!
Insurer: Trupanion
By: Kim
Successful in upgrading for a reasonable price
I had to call twice to reach someone knowledgable, but once I found that person they were extremely helpful in getting me a plan for my third pet that was comparable in coverage and close in price to an active policy with Nationwide that we carry. I called again to upgrade another policy and was also successful in speaking with someone who was able to improve the coverage for a reasonable price.
Insurer: Nationwide
By: Andi
Everything was so easy & smooth
Everything was so easy & smooth. The process was quick.
Insurer: Pets Best
By: Jaqunya
Enrolling Process
Easy to enroll! Best price for package when compared to other companies.
Insurer: MetLife
By: SH
Prompt service
Prompt service, clear instructions, and great customer service when seeking clarity on how to file a claim.
Insurer: MetLife
By: Kristal Baker