217,900+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,900 total


Most selected providers in "April, 2026"

This chart shows the distribution of the most selected pet insurance providers in April, 2026.

Providers with highest rating

Embrace

19,819 reviews

4.9
Healthy Paws

11,121 reviews

4.9
Fetch

5,455 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,905 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 04, 2025

Submission of claims is simple and…

Submission of claims is simple and reimbursement fair.

Insurer: Spot

By: Mary Pat Gallagher

Verified October 04, 2025

Always have a quick turn around time.

Always have a quick turn around time.

Insurer: Spot

By: Dehaven O Whitaker

Verified October 04, 2025

Poor customer service and don’t…

Poor customer service and don’t reimburse for a lot of things.

Insurer: Spot

By: Sal Katib

October 04, 2025

Service and Ease of Filing a Claim

We have used EMBRACE for our rescue pups for years. They are customer friendly and the website is very easy to file a claim and quick response on reimbursements! Very happy w/EMBRACE :)

Insurer: Embrace

By: T G

Verified October 04, 2025

I have never had any issue with any of…

I have never had any issue with any of my claims. MetLife was very fast to receive and process my claim, and I received my reimbursement promptly.

Insurer: MetLife

By: Jaime Gerza

October 04, 2025

Reply

Solved my. Question. Kind & knowlegable

Insurer: Embrace

By: Bonnie Templeman

October 04, 2025

Outstanding Experience!

I recently signed up with ASPCA Pet Insurance, and I can honestly say the experience has exceeded my expectations. From the very start, their customer service has been exceptional — every representative I’ve spoken with has been kind, knowledgeable, and well-trained, making me feel supported and valued as a customer. Their website and mobile app are incredibly user-friendly, which has made submitting and checking on claims a breeze. I’ve been able to upload documents, track the status of my claims, and get updates quickly and easily. Most impressive of all, they are quick and efficient when it comes to processing claims — no long waiting periods or frustrating back-and-forth. It’s clear that this company truly cares about pets and their people. I’ve had such a great overall experience that I felt compelled to share it. If you’re considering pet insurance, I highly recommend ASPCA Pet Insurance for their professionalism, compassion, and top-notch service.

Insurer: ASPCA

By: kristen k.

October 04, 2025

Took way too long and too much wasn't…

Took way too long and too much wasn't covered. In an emergency situation they should just cover it all

Insurer: Pets Best

By: George Gilman

October 04, 2025

Easy to submit claims and easy…

Easy to submit claims and easy communication. Great insurance company for my three pets.

Insurer: Embrace

By: Susan

Verified October 04, 2025

Good Experience so Far

We have been pet owners for over 50 years, but this is the first time we have had pet insurance. Over the 3 years since we purchased MetLife, we have filed several claims which have been processed efficiently and fairly. Filing claims online is convenient and easy. Our calls to customer service have been answered quickly by knowledgeable staff.

Insurer: MetLife

By: Sara

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