208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m enjoying using Metlife pet
I’m enjoying using Metlife pet, but I made an appeal and we have like to have spoken to an actual representative rather than keep telling that I was denied but no way to communicate with anyone personally. I submitted the same product to reimbursement previous and was OK but the second time it was denied And didn’t understand why I included all the information that was requested of me even a letter from my veterinarian experience why she thinks I should continue to use this product. Other than that, it’s been a positive experience using Metlife’s pet.
Insurer: MetLife
By: Donald DeFranco
The process is very smooth and it…
The process is very smooth and it doesn’t take long to settle a claim
Insurer: MetLife
By: Richard
Easy to file claims, great service
Ease of claim filing. Anytime I needed to speak with customer service, I found the reps extremely knowledgeable, helpful and patient.
Insurer: MetLife
By: SHANNAN
Easy and quick
Easy to upload and quick payment.
Insurer: MetLife
By: Courtney Moore
She was great and helpful!
She was great and helpful!
Insurer: MetLife
By: Autumn Robinson
Feel like we have had much shorter time…
Feel like we have had much shorter time for settling a claim.
Insurer: MetLife
By: MORGAN, JEANNE WILKES
Easy to use app
Easy to use app, fast resolution of claims. Great reimbursement amounts.
Insurer: MetLife
By: Megan Cullen
Easy to submit claims
Easy to submit claims. Fast response and reimbursement.
Insurer: MetLife
By: Nancy P
MetLife has helped us get our fur baby…
MetLife has helped us get our fur baby the cancer treatments she needed so we can spend more time and create more memories with her.
Insurer: MetLife
By: Lynn Angelo
Disappointed After 16 Years
Disappointed After 16 Years – Outrageous Premium Hike I’ve been a loyal Embrace Pet Insurance customer for 16 years, insuring six different animals through them. Over that time, I rarely used the insurance for my cats, but I paid consistently, trusting they’d be there when I needed them. That trust is now completely broken. Out of nowhere, they’ve raised my monthly premium from $237.46 to $478.99. That’s more than double. Their only suggestion? Lower the coverage on my 16-year-old cats. Seriously? After all these years of loyalty and minimal claims, this is how they treat longtime customers? I’ve never experienced anything like this before, even with pets that have aged or passed. It feels like a cash grab, and it’s unacceptable. I’m pulling my remaining pet, Shiloh, off their policy immediately. I refuse to go through this again as he gets older. I’ll be switching providers and removing any positive reviews I’ve left in the past. If you’re considering Embrace, think twice. Update to their response: Since I can't reply to Embrace. Their suggestion of changing parameters does not help my aging cats or coverage. I've barely had any claims, and they have never raised my premiums with my other older animals, who are now passed. This increase is over 100%. Basically, they are telling me to raise my deductible and lower my coverage to get lower monthly fees, after paying them for 16 years. The cats went from 15 to 16. It's not like they just got old.
Insurer: Embrace
By: Marilyn Alauria