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Pet parents across the U.S. and Canada have left over 216,496 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Steer Clear - They are a bait and switch company.
We insured our dog with Healthy Paws the day we brought him home in 2015. We’ve stayed loyal for ten years, paying every single month, because we wanted peace of mind if he ever got sick. When we enrolled, our premium was $33/month. It’s been raised year after year — and we accepted that, because pets get older. But today, after a decade of loyalty and barely $1,000 reimbursed total, our premium is being raised to $352/month. That’s more than 10x what we started at. 1000% increase. Here’s the part that feels truly cruel: this notice arrived immediately after we submitted a claim for testing on a newly diagnosed heart condition. For years, while our dog was healthy, we paid faithfully with almost no return. The moment he needs care? The policy becomes unaffordable. This is not insurance — it’s a bait-and-switch. They happily take your money while your pet is young, and once your dog ages or develops an issue, they jack up your rate so high that you’re forced to drop coverage. It’s predatory and it preys on families who love their animals. We’ve been loyal customers for 10 years. To be treated this way, at the exact moment our dog actually needs help, is shameful. If you’re considering this company, please think twice. Don’t make the mistake we did.
Insurer: Healthy Paws
By: Jennifer Barbera
I’m still waiting to receive approval…
I’m still waiting to receive approval…
Insurer: Nationwide
By: customer
Fabulous customer service reps
Lauren was knowledgeable, kind, personable, and honest. She made choosing pet insurance with Fetch a breeze. I highly recommend working with Fetch!
Insurer: Fetch
By: Maija Anstine
Fast review and payments
Fast review and payments
Insurer: Spot
By: Arnold
I am a veterinary professional and this…
I am a veterinary professional and this by far is the best pet insurance I have dealt with. Very happy with this pet insurance company. Thank you Spot!
Insurer: Spot Canada
By: Nicola Murphy
Denied my claim
Denied my claim. Hard to cancel. The calls are not going through. Avoid and go to a reputable company. This is an offshore scam company probably.
Insurer: ASPCA
By: Esmeralda Medina
Honest company in modern world
Everything is great
Insurer: Spot
By: Evgenii Kogan
Aileen was amazing!
Aileen was amazing! She was so personable and knowledgeable! Aileen really took the time to answer all my questions and explained the coverage options very well. I will absolutely refer Fetch Pet Insurance to friends due to my positive experience with Aileen!
Insurer: Fetch
By: Lisa Smith
Insurance is great!…
Reimbursement received within a week of submitted claim. Very happy to have insurance to help with unexpected bills.
Insurer: Spot
By: Beverly Moncheski
The process was easy to submit paperwork
The process was easy to submit paperwork
Insurer: Spot
By: Jeff Cernak