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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Insurer: Spot
By: Rebecca
Rosie was very nice to speak with and…
Rosie was very nice to speak with and very helpful. She took the time to answer my questions and never made me feel rushed.
Insurer: Nationwide
By: Janice Dudley
Great experience!
I am so happy I chose Spot for my pet insurance! When my cat started having mysterious GI symptoms, it was a relief to know I didn't have to worry about the rapidly increasing costs of vet visits, testing, and medication. I especially appreciate that their coverage includes exam fees! I had no idea how fast those could add up until I started monthly vet visits! Spot's policies are clear and easy to read, the claim submission process is simple and quick, their turnaround time is usually within a week, and their customer service is excellent! The one minor complaint I have is: it wasn't clear when I signed up that I would not be able to raise the annual reimbursement limit once it was set. I meant to have a slightly lower annual limit for year one, then raise it in year two when I'd recouped the costs of adopting a new cat and buying supplies. I didn't find out until year two that wasn't allowed. I recommend spending the extra money at the outset for a higher reimbursement level! Other than that, my experience with Spot has been 100% wonderful! Thanks, Spot Team!
Insurer: Spot
By: Meagan
your rep was friendly and informitive
your rep was friendly and informitive
Insurer: Nationwide
By: Larry Gormick
I am grateful for Spot
I am grateful for Spot. My chihuahua recently fractured her front ankle. Once i submitted my vet bills they were reviewed and process quickly. I appreciate that so much.
Insurer: Spot
By: Denise Bruno
Spot pet insurance is the best
Spot pet insurance is the best. Great coverage good price on premiums and prompt claim filing. Team members are always kind and helpful!
Insurer: Spot
By: Sharon Aasand
Easy enrollment process
Easy enrollment process. Filing claims is quick and simple.
Insurer: Spot
By: Patrick Laird
Very impressed
Spot was timely in processing my claim and they covered everything they said they would. Customer service was also very kind and reassuring throughout the process. I am so thankful for them and would 100% recommend this insurance company to anyone.
Insurer: Spot Canada
By: Jasmine Burry
If there were an option to put zero…
If there were an option to put zero stars I would. Poor customer service and denial of all claims is the standard for this company. My dog had to have a surgery and then a follow up. Then another issue arose. We received a $9 reimbursement on over $3000 in medical bills. And when we questioned the low amount sent to us the person on the phone said we hadn’t met the deductible! When we requested to cancel the policy the person on the phone became rude and hung up on me in the middle of my conversation. Do not buy insurance from these people they are only interested in collecting premiums and refusing to pay any claims
Insurer: Spot
By: Fred Soutter