216,391+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,391 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Angeline was a great help
Angeline was a great help! She was super friendly and helped me resolve and issue very quickly. Thanks so much!
Insurer: Fetch Canada
By: Makenna Joy
Easy peasy
Got my itemized receipt printed and uploaded it, waited about a week for my claim to be resolved. Very happy 😊
Fast and efficient claims process
Our family dog has had a bit of a tougher year with his recent surgery and recovery. I was worried I would not be reimbursed for my claim, and to my relief - every was okay. I feel comforted our insurance policy came through and it wasn't what many negatively speculate about pet insurance. Thanks much, Pet’s Best!
First Claim Filed
It was the first time I had submitted a claim since having this insurance. Each time I called, I was able to get right on the phone with a support specialist, and they were able to give me updated information that could not be found through the app. Took exactly one month from the day I submitted the claim to the day I received an email with the reimbursement breakdown.
Insurer: Pets Best
By: Jess Marshall
Embrace--sign up was a breeze!
We just signed up for Embrace for our pet. I had a few questions, so called and was sent to an agent (Jody) who answered all of my questions. I had to confer with my spouse, but I called Jody back with a few more that he answered. We signed up and it is giving me piece of mind.
Insurer: Embrace
By: KTSB
3 different fax # return as…
3 different fax # return as undeliverable, chat agent would not give any info. Due to one letter in my last name incorrect from your end. Never received refund for feline leukemia and rabies submitted in Aug.
Insurer: MetLife
By: V Prenatt
Claims are handled quickly and fairly.
Claims are handled quickly and fairly.
Insurer: Pumpkin
By: Laurel
Don’t wait-Pumpkin is key!
My Boston, Fitz had an infected bug bite, wound or something show up right next to his right eye. We were so concerned but the vet was quick to give his best to help him. All good now- Pumpkin made it easy to get care since we knew we had coverage. Thanks for the quick handling of our claim.
Insurer: Pumpkin
By: Christine Ward
Quick, Easy & Reasonably Priced
I love how easy it is to file a claim with Pets Best. You just upload a PDF of the itemized invoice and receipt to the website and they confirm receipt and immediately issue you a claim #. I don't think I have ever waited more than a week for a response/payment to be made directly into my bank account. If I did have any questions, when I called customer service, I actually spoke to a person and not a series of AI prompts and the best part is that this great service comes at a reasonable cost. I've had the insurance for two years now and the annual increases have been minimal. Hopefully they stay that way!