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Pet parents across the U.S. and Canada have left over 209,784 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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i HAVE BEEN VERY PLEASED WITH THE…
i HAVE BEEN VERY PLEASED WITH THE PROMPTNESS AND RESPONSE TO MY DOG'S CLAIMS. i WOULD RECOMMEND METLIFE TO ANY DOG OWNER.
Insurer: MetLife
By: DOT MOORE customer
Don't Use This Company If You Love Your Pet
I truly wish I could leave negative stars. My sweet little dog is in advanced heart disease and has multiple ER visits a year, along with tons of vet appointments and medications. After raising the cost astronomically every year for the past 7 years, they are now canceling his insurance and giving me insurance that barely covers anything. Late-stage capitalism wins again. I'm so sick of this country and if I didn't love my niece and nephews so much, I'd be gone. I have no choice but to accept their terrible replacement insurance because he is 12 with preexisting conditions. I'll be cancelling ALL of my other Nationwide policies. Not that there is such thing as ethical, user-prioritized insurance of any kind in this god-forsaken country, but at least it will be satisfying to cancel my auto, home, and renters!
Insurer: Nationwide
By: Jessica Graham
I got reimbursed so quickly!
I got reimbursed so quickly!
Insurer: Pumpkin
By: Lori
Easy to navigate
In a very different time for my family with our dog becoming extremely ill very quickly with no explanation spot made it so easy to submit my claims and get reimbursed
Insurer: Spot
By: Rebecca Ashworth
Coverage was horrible for the price…
Coverage was horrible for the price paid. The prorated premium was not returned. Hey, Embrace, what will you guys be using my unused premiums for? Hope you have fun at your employee party! You guys are thieves!!
Insurer: Embrace
By: Gabriel Mateos
you've asked me twice for my puppys…
you've asked me twice for my puppys medical history. I've provided it and you keep asking for records back to 1-1-25. He was born 1-31-2025 and i bought him when he was almost 5 months old. Right after that i took him for shots etc. That is his history
Insurer: Spot
By: Linda
Daniel was terrific
Daniel was terrific. Very personable, humorous when appropriate and answered all my questions. My call was for information only today but I ended up buying a pet policy.
Insurer: Nationwide
By: cgsnowflake
Representative was very helpful
Representative was very helpful, patient and explained everything well.
Insurer: Nationwide
By: Judy H
My dog had emergency surgery on Sunday…
My dog had emergency surgery on Sunday night. Completed online claim. Money was in my account Thursday. Amazing.
Insurer: Spot
By: Christopher Brillant
They get your claims taken care of in a…
They get your claims taken care of in a week and their plans are get I had a different company that took forever and did not cover a lot of things definitely recommend them to all pet parents!
Insurer: MetLife
By: Diane Petty