208,360+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,360 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great experience
I found the claim process to be quite simple, as usual. I did notice a longer wait time for the reimbursement, but that was expected given that this was a very expensive invoice for us. It was the first time our dog had a surgery. Thankfully, there was nothing life-threatening.
Insurer: Healthy Paws
By: Richard
Very easy and straight forward
Very easy and straight forward. Easier to navigate than human health insurance tbh
Insurer: MetLife
By: Vashti Wagner
Excellent customer service
Excellent customer service. Very responsive and quick. Fair claims process.
Insurer: Embrace
By: Joel W. McCann
If I could choose them as my human…
If I could choose them as my human health insurance, I would. They make it so fast and easy to file claims, and actually stick to the agreement of what is and is not covered. I've been using them for almost ten years and I could not recommend it more.
Insurer: Healthy Paws
By: Dale Anderson
They paid all my kittens claims
They paid all my kittens claims. No questions asked. And paid very quickly. Some the same day I submitted
Insurer: Healthy Paws
By: KAREN LUNNING
It's pretty good
It's pretty good, but not all our claims get approved. Our vet also doesn't direct bill to them which is a bit of a pain. Overall 4 stars. They have interesting criteria for claim approvals and pre-existing conditions, I would probably look elswhere if your dog is a rescue like ours.
Insurer: Fetch
By: Peter Kim
Submit Payment Unreliable
I filled out this form 2 times. The first time it stayed on the "submitting payment screen" that overlays the form. There was no way for me to confirm it was successful. Some one emailed me about my incompleted application, but I didn't get a response right away to help me confirm. Also it's unclear if the review you are asking for is going to go on a public forum. In some ways it seems like it is, but I wasn't aware of that. I'm submitting this feedback so you can improve the issue where it hangs on the submission screen. If this is a public post, I still would recommend getting the insurance. Since I haven't used it yet I have no comment on it. But I'm grateful to have it.
Insurer: MetLife
By: Ashley
Magdaleno mendozapaz
Ecselente cervisio
Insurer: MetLife
By: Magdaleno Mendoza paz
A company that do not respect their obligations
We decided to cancel our insurance. We had an allergy issue with our dog and they refused to accept it, they decided it was a problem that was there before we got the insurance. Our veterinary wrote a letter telling them that it was a completely new problem, that allergies can appear at anytime and that our dog never had any of it before. They accepted at first, but when we had to go back for our dog’s medic for allergies, they refused again. After talking to 5 different people, one guy finally confirmed that they threw the letter away and never let any note about that ! They said that they could not accept even with the files out veterinary filled an other time telling them it was a new condition. They are not able to fulfil their obligations and I thing about going after them for moral and economic damages because we lost a lot of time with this and now no insurance will accept us for this condition because it won’t be new for them. Really a bad experience ! I do not suggest at all !
Insurer: Trupanion Canada
By: Ophelie Moisan-Leduc