218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Submitting a claim was very easy
Submitting a claim was very easy, the promos walked me through it quickly. I spoke to a representative who helped me with the online process. Hoping our claim gets taken care of for us.
Insurer: Embrace
By: Expert Electrology Laser & Est
Quick and easy.
It was quick and easy. I submitted my claim with photos of my vet bill. I was reimbursed within days.
Insurer: Pumpkin
By: Bonnie
Every pet owner should have pet insurance!
I appreciate the easy process to submit a claim and the prompt action in processing the claim from SPOT. I also like that they remit the approved amount directly into my account.
Insurer: Spot
By: Kathryn Gilomen
Quick reimbursement
We have used Embrace pet insurance for 9 years now, always with a good experience especially during the hard times!
Insurer: Embrace
By: Catherine Dorwick
ease of use
ease of use - connected to current insurance updates, no hassle.
Insurer: MetLife
By: Shawn Watkins
Prompt review and settlement.claims
Prompt review and settlement.
Insurer: MetLife
By: Mark
MetLife is a great pet insurance…
MetLife is a great pet insurance option. The claims process is straightforward and the web app and online website is easy to navigate and submit claims. The turn around time to process claims is fast.
Insurer: MetLife
By: Nancy P
Please pay attention before you join.
I have had more trouble with this insurance companies customer service than any service. They love to get paid every month but when it's time for a payout from them, they claim it's preexisting when in fact it was not! $2100 vet bill! My vet and I had to submit paperwork to dispute the claim and as proof that it was not preexisting! Just know they will give you a lot less than you bargained for. Still awaiting a decision.
Insurer: MetLife
By: Iris
Claim processing time can be a little…
Claim processing time can be a little slow but the service is overall excellent.
Insurer: MetLife
By: customer