217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Mini dachshund loves Pets Best.
"I have a mini dachshund that encountered sudden rear leg mobility issues. Since they are prone to back issues, it was most likely IVDD or an FCE. Sent to neurologist, er, and ended up just needing months of meds, crate rest, and accupuncture. Pets best took over a month to process the initial claim, which was understandable that it was the first claim I filed with them and they probably needed to ensure the my dog had not had any prior issues. They sent emails to let me know they needed more information on my claim. After the initial claim processed, the continued care claims were processed within a week. Very happy with this insurance and the claims process. Payment was prompt, receipt broke down the payment in easily understandable language. If you have a dachshund, insurance is a must, along with the acupuncture plan. "
Efficient Handling of Claim
Easy online claim filing, good claim status communications and timely claim processing & payment
Insurer: MetLife
By: customer
Exceptionally easy to input claims
Exceptionally easy to input claims. Usually quick reimbursements
Insurer: Healthy Paws
By: CTK
Love MetLife
Love MetLife, I'm so happy I purchased it when I bought my dog Fenway last October. I bought another puppy in August and got insurance for her also. Unfortunately I lost my 13 year old Puggle also in August. It cost over $2000 for that last evening of her life in the ER. Pet insurance wasn't a thing then. Every time I get a check, I'm amazed!
Insurer: MetLife
By: Sue O.
All submissions have been easy to…
All submissions have been easy to complete and file.
Insurer: Spot
By: CinQ
Wow factor
So far so good. Xena first exam has been covered and her flea medication. The processing was simple and I wasn’t asked for all this paperwork. The processing was easy and straightforward. I finally feel like I have a company that will actually be there for Xena.
Insurer: MetLife
By: Patrick B
Rebecca patiently took like 45 minutes…
Rebecca patiently took like 45 minutes to explain options that I can afford, now that I have four cats. Every person I talked to so far in this company sounded like they could be my neighbor, the experience is one I would recommend. Rebecca is a sweetheart!
Insurer: Prudent Pet
By: whereswaldo
The app was easy to use
The app was easy to use, simply upload the required docs and submit. MetLife sends an email receipt and got back to me via email in no more than 5 days or so and the deposit was immediately sent to my account.
Insurer: MetLife
By: Allison
Satisfied customer
Worked with Carla who explained things very well.
Insurer: Fetch Canada
By: bill fauerbach
Great staff. User friendly Website.
Friendly and attentive staff. Easy to use website and app.
Insurer: Embrace
By: Bob Wyrick