217,670+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,670 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,815 reviews

4.9
Healthy Paws

11,106 reviews

4.9
Fetch

5,446 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

October 10, 2025

Megan’s outstanding support

Megan provided me, my wife and our two big golden doodles outstanding support. In reviewing our pet coverage, she discovered a discrepancy we had mistakenly made last year and helped us resolve the issue and offered excellent advice on what insurance coverage we should select for the two doodles this year. She presents a very supportive and friendly demeanor and represents Fetch in a very professional manner. You are most fortunate to have employees like Megan.

Insurer: Fetch

By: Robert Moss

Verified October 10, 2025

Quick response

Quick response

Insurer: Pumpkin

By: Gregory

October 10, 2025

More headache than payout.

Got Fetch pet insurance for our new puppy, Generally a bad experience. Coverage amounts were frequently less than expected, and often required a lot of back and forth documentation to get even partial coverage. Most egregious situation was when our dog had a sore tail that he was biting at at 11 months old they refused to cover the vet assessment because he was noted to be scratching at his new collar on his first assessment, so it was a "preexisting condition". At the time I asked them not to renew when my policy ended. Then, when my policy ended, sure enough I got dinged for an annual renewal fee. Then when I called to get it reversed, they said they would only prorate me 11 months because I was already committed to continuing for at least another month. Ridiculous.

Insurer: Fetch Canada

By: Paul Young

October 10, 2025

Amanda was amazing

Amanda was amazing! She made sure all my questions were answered and left me with nothing but i smile on my face.

Insurer: Fetch

By: madison

October 10, 2025

Relatable and Reliable - Recommend

I recently spoke to Amanda Mello, and I was genuinely impressed! She was incredibly knowledgeable about pet insurance knew all the contracts and coverage options inside and out. What stood out even more was how relatable and friendly she was. You can tell she truly loves what she does and she has a real passion for insurance. Her personality made the whole experience enjoyable. Highly recommend connecting with Amanda Mello at Fetch Pet Insurance if you're considering pet insurance!

Insurer: Fetch

By: Nicole

October 10, 2025

I needed to clarify the information…

I needed to clarify the information requested and concerning a claim. Cassie was helpful and walked me through the steps. I appreciate the assistance - with a human and not a bot.

Insurer: Embrace

By: Susan Decker

Verified October 10, 2025

Easy process and to understand

Easy process and to understand

Insurer: Pumpkin

By: Patricia

October 10, 2025

Impressed so far!

I am a new customer but so far I am very impressed with not only ease of use with their website but prompt reimbursement. I am a life long USAA member and Embrace is their preferred vendor so I am sure they will live up to USAA's high standards for customer service over the long haul.

Insurer: Embrace

By: April Everett

Verified October 10, 2025

Thank you

Thank you for taking care of my claims so quickly. The process is easy and the app is a true game changer.

Insurer: MetLife

By: Kimberly Peckham

Verified October 10, 2025

Great service & experience

Submitting claims is easy and MetLife always has a timely response. They manage things quickly and with no issue! I've dealt with other insurance companies in the past that did nothing but cause more stress. None compare to the value I've received with MetLife!

Insurer: MetLife

By: Mary

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