209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad customer service
there is no customer service. Chat box does not allow you to speak to an agent or even type the issue. You need to spend too much time just to find an answer to a simple question.
Insurer: Fetch Canada
By: Parisa Keik
Agent was very helpful and knowledgeable
Agent was very helpful and knowledgeable
Insurer: Nationwide
By: stephanie gyamfi
The reimbursement was fast
The reimbursement was fast
Insurer: Spot
By: John Catts
Application issues
I filled out the application online for new pet insurance and when I submitted it, the website told me there was an error and it was not submitted. I chalked it up as a loss and moved on to the next insurance company to get a quote. The next quote I got was only marginally more expensive, so I went ahead and started my policy with the other insurance company. About an hour later I got an email that my application did go through, but it will be 3 business days before my policy starts. Now I have no one to contact to cancel the policy.
Insurer: Nationwide
By: Taylor
Claims/pay outs are processed very…
Claims/pay outs are processed very quickly.
Insurer: Fetch
By: Jodi
Life saving
Pumpkin is quick, convenient and easy! They have been a real life saver for me and I can’t recommend them enough.
Insurer: Pumpkin
By: Nina
Very easy to understand the policy…
Very easy to understand the policy coverage. Very reasonable price.
Insurer: Nationwide
By: Art Jones
Zero stars if possible!!
Zero stars if possible!! Do NOT get this insurance!! They give you a hard time to process your claim! They do not coordinate with each other’s department, sent the documents required (which Was also sent via the pet cloud app) numerous emails both from me and the vet clinic and still want it to be resend, only to paid a very minute of what i have claimed! They will deny whatever they can deny! It’s better just saving a portion on your own money rather than paying their premiums! They will make you beg for your claim! What a joke! Oh the prescription from costco, none of that they will pay! Don’t be fooled!
Insurer: Figo
By: T Z
First time in almost 5 years that I had…
First time in almost 5 years that I had to submit anything. It was easier than I thought once I got started. Hopefully no more , at least for a long time.
Insurer: Fetch
By: Barbara
I don't know what I would do without pet insurance
I don't know what I would do without pet insurance
Insurer: Spot
By: Michael Wagner