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Easy accessibility and great service!
Easy access, quick response, great service. I love that my vet clinic has a portal directly to Trupanion and I didn’t have to do a thing! You have lived up to your reputation for excellence.
Insurer: Trupanion
By: Deborah
The best company speedy reimbursements
The best company speedy reimbursements
Insurer: MetLife
By: Constance
Wellness claim
I love how easy it is to file a claim and receive payment. I recently had my dog in for her yearly exam. To submit a claim, I just uploaded a copy of my receipt online. I immediately received confirmation the the claim was received. In less than a week I received an email notice that my claim was approved. I received a check a few days later (would have been faster if I set up direct deposit). No issues, no questions from the company wanting additional paperwork.
The turnover of claim process was so…
The turnover of claim process was so quick. It only took a couple days before I received an email stating what I was being reimbursed.
Insurer: MetLife
By: Sandra Sica
Easy to navigate the site Great Experience withPrudentand pricing…
Easy to navigate the site and pricing is good
Insurer: Prudent Pet
By: Stuart Rabinowitz
I love working with Spot!
I love working with Spot! I have always had a great experience with customer service and on the app! Everything is easy to use, and it gives me a peace of mind for my 6 pups! I recommend Spot Insurance to everyone!
Insurer: Spot
By: Brandy B
Great service and response
Pets Best processed my claim quickly and fairly.
My Precious Mandy
"I rescued Mandy at 1 1/2 years old. I had dogs all my life but never such a large one, she is a beautiful Great Pyrenees Golden Mix, so I thought it would be wise to get insurance. My thoughts were may hip dysplasia down the road or other aliments a large dog may encounter. Now several years later, if that were only the case....my precious girl at only 5 years old was diagnosed with mast cell malignant tumors. If I had not had insurance, I don't know how I could have done all this. Pet's Best has come through 100%. I am so grateful to them. Coverage has been outstanding, and I have been given extra time with my precious girl."
Insurer: Pets Best
By: Darlene
Peace of Mind
"My pets have been insured with Pets Best for 15+ years and I recommend Pets Best to all friends, family, co-workers, anyone who will listen. The premiums are fair, the portal is easy to navigate, the claims process is easy and the coverage is excellent. The peace of mind I have with these policies in place for my pets is invaluable. "
Insurer: Pets Best
By: Susan
Extremely disappointed
After losing my last dog, I wanted to try a new pet insurance. I was recommended Fetch by a friend. I selected the 90/10 coinsurance with a $100 deductible, with the understanding that my premium would be higher. The first year, my dog was neutered and I requested an X-ray of his tail due to excessive biting and chasing of his tail. I skimmed the renewal but did not read it in full. After my dog’s first visit to receive his inoculations, I submitted the claims and it said this covered $50 of my $500 deductible. I called and told them that this was not the plan I signed up for. I was told that due to my excess vet visits in his first year, they changed my plan. I asked if this means they could eventually drop me. The response was “it’s a shared risk”. I am completely disgusted with them and will be switching back to the plan my first dog was with. My dog did not have excessive visits and the fact that they could just drop you is completely unacceptable. So in the future, if God forbid, something happens to my dog, they will drop me because he got sick? And another company won’t accept my dog due to underwriting? With my last dog and last carrier, they increased my premium annually, but they were there for me for the entirety of her life.