154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Submitting a claim via the MetLife Pet…
Submitting a claim via the MetLife Pet Insurance app is extremely simple. I opened the app, started a new claim and took a picture of my invoice from the vet. That was done on Friday afternoon and I already received my reimbursement by Wednesday.
Insurer: MetLife
By: Joseph Smoulder
Very clear coverage options
Very clear coverage options, leader submit g claims and timely resolution and exploration of compensation.
Insurer: Pumpkin
By: Susan Grassie
Glad to be back!
Glad to be back! last year i decided to leave for another company and boy what a mistake.
Insurer: Nationwide
By: Vinny R
Crummy Customer Service.
I just got off the phone with Healthy Paws, the pet insurance company that takes the payment every month and doesn't give a whit about claims. Paul Morrisette, whoever you are, you have not bothered to address a problem with a claim I sent in. Then when I notified you that you addressed one invoice out of the three submitted, did you get back to me. Really crummy customer service. I have never used the insurance, just paid the monthly bill for years. Then, when I do submit bills, nothing from you.
Insurer: Healthy Paws
By: VIRGINIA SMALL
You hope you don't need it, but you're so glad you have it
We have had Pumpkin Pet Insurance for our pup for the last 2 years. We got it for peace of mind and didnt need it until recently when our dog got sick. The Pumpkin team was very quick to reconcile and reimburse claims and has been great to work with. Would recommend to anyone on the fence about getting it.
Insurer: Pumpkin
By: Grateful Customer
Too much red tape and a little more…
Too much red tape and a little more expensive than I expected.
Insurer: Trupanion
By: customercharlie
Easy to sign up and navigate website
Easy to sign up and navigate website! I didn’t realize I could get pet insurance on my older pet!
Insurer: Pumpkin
By: customer
Good service but…..
Expedited claim efficiently but had to gather medical records from my vet on my own. Was unaware there were co-pays for pet insurance . Thought I would get 90% of bill when deductible met but they deduct co-pays as well.
Insurer: Pets Best
By: Harris D. Rafield
Incredible service and coverage
Incredible service and coverage. Could not recommend more!
Insurer: Pumpkin
By: customer
Good Service!
I was really impressed with all of the benefits Prudent Pet has! The negotiator on the phone, Bobby, was super helpful and kind. Really great people working with the company and great benefits!
Insurer: Prudent Pet
By: Christina