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Unscrupulous Company – 10+ Year Experience with them
We’ve been with Healthy Paws for over 10 years, and sadly, they've been very frustrating and unprofessional. They regularly find ways to deny coverage for certain items on invoices - even those we believe should be covered. When we called to ask why the reimbursements were less than expected, they told us they'd follow up and asked for specific dates/times so they could call us back. But they never called us back. When we did follow up, they brushed us off, claiming we had already been reimbursed - completely avoiding the actual issue. The worst part? We feel trapped. Our dog is now a senior, and switching insurance isn't really an option. If we go to a new provider, any existing conditions likely won't be covered. So HealthyPaws knows we're stuck - and that makes their lack of transparency and accountability even more upsetting. What an UNSCRUPULOUS company. THIEVES. If you're considering HealthyPaws, BE VERY CAREFUL. Read the fine print, track every claim, and know that customer loyalty doesn't seem to count for much. Your premiums will keep going up, and they will never help you, especially when your dog becomes older.
Insurer: Healthy Paws
By: Emj
Healthy Paws Pet Insurance
I have had Healthy Paws insurance for my Bernedoodle Wallis since she was a young puppy. I had heard enough true stories of parents that had to make the difficult decision to save their pet or, or the awful choice of letting them go due to the cost of the medical procedures. We have been fortunate that Wallis has been healthy but she has had some medical issues resulting in costs well outside routine vet visits. Most recently Wallis required surgery. These costs are no different than the costs for a human and Healthy Paws covered the costs exactly like the policy I have with Healthy Paws. In the number of claims I have made over Wallis’s seven years, Healthy Paws has met every claim quickly, usually reimbursing within a few days. There is a heartfelt peace of mind knowing that should Wallis ever need very expensive care I would not have to make the unimaginable decision of whether she gets care or I can’t afford it. Wallis will continue to have Healthy Paws insurance for what I hope is a very long life.
a scam
Constantly increasing monthly premium and then offers no coverage. They will pay out basically nothing and find many work arounds as to why your service was not covered.
Loop holes
I’ve paid my monthly payment for years to only to receive a couple hundred and reimbursements. That’s on top of the thousand’sI have paid the Vet. My most recent claim was for oral surgery, which was over $2K. Not a penny was reimbursed because I did not have my pet enrolled before she was six months of age (she was 1 when I got the policy and now she’s 3), so that particular issue can’t be covered. Really? I should’ve known that my dog was gonna need oral surgery at 3 yrs old when she was 3 months old. Just shady so two thumbs down.
Has an excellent app easy to apply
Has an excellent app easy to apply. Every question was easy to fill it up Hopefully my little one will be approved by Nationwide Pet insurance
Insurer: Nationwide
By: customer
It takes too long to get refund some…
It takes too long to get refund some claims.
Insurer: MetLife
By: Alice Chan
Everyone I have ever spoken to on the…
Everyone I have ever spoken to on the phone with questions have been so helpful, kind and courteous. Very helpful!! They always ask about our Chocolate Lab Teddy.😊🐾
Insurer: Trupanion
By: Sandra
Submitting the claim on line was easy…
Submitting the claim on line was easy and the response was quick. It was a hassle free process.
Insurer: Spot
By: Marlene Terlingo
App makes submitting a claim so easy.It…
App makes submitting a claim so easy.It is seen less 1.2.3. Payment super fast.
Insurer: MetLife
By: Jen Hoppe
Very grateful to have them!
They have been great to work with and very understanding. Willing to discuss options and hear from vet. So grateful to have them!
Insurer: Embrace
By: Kirstin Sofia Anderson