209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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My rep was so knowledgeable
My rep was so knowledgeable! So nice and really helped w all my questions
Insurer: Nationwide
By: customer
it is inexpensive and fast
it is inexpensive and fast, easy to use
Insurer: MetLife
By: customer
The process was super easy…
The process was super easy and I really appreciate it the representative that I spoke to. He was very thorough and helpful.
Insurer: Nationwide
By: Shanna Taghi
Get great service.Great customer service
Get great service.
Insurer: Pumpkin
By: TJW
Fast turn around time
Fast turn around time. Nice folks. Patient. Only downside, I wish they were less expensive. Especially in our world today and for seniors, it’s a tough reach.
Insurer: Embrace
By: JUDY SINGER
Prompt responses to all claims…
Prompt responses to all claims submitted.
Insurer: Pumpkin
By: Cindy
unreasonably asking for previous medical record as a rejection excuse for not covering the claim
When we signed the contract, there was no mention that we should have and keep all records for our pet. However, while our spending meets the deductible line, Pumpkin starts asking us for all the records from the born of our pets. Even a tooth cleaning claim. The thing is, our previous pet hospital does not give us medical records, so there is no way for us to obtain any medical records once we drop out of Banfield. We've reached out to explain our situation and request an explanation, but the claim was rejected the day after. Also, all of our claim were rejected after the deductible line was met. Very bad experience.
Insurer: Pumpkin
By: Alyssa
Quick easy process and reply
Quick easy process and reply
Insurer: MetLife
By: Lori Gehrke
Very expensive
Very expensive and after not wanting the service got plenty of e-mails.
Insurer: Fetch Canada
By: Ooly Schacht
Reliable with quick turnaround
I've had Healthy Paws insurance for my dog for the past 12-13 years and I'm glad I chose them so many years ago. I appreciate that they make the claims process simple and reimbursement is quick!
Insurer: Healthy Paws
By: Reina Fong