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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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I do not recommend for Pet Insurance
So very disappointed with processing claims , the amount of reimbursement and overall lack of being clear . The customer service was great but never could do anything to help. This is not the Pet insurance company they have an underwriter that doesn’t want to pay out claims. When I called to cancel within the first month and mentioned I was so happy I didn’t cancel my other pet insurance I was asked which one and when I said the name she sounded surprised! She actually said “are you serious?” The other company has paid out on all claims and I’ve never had a problem but I wanted an insurance company that would cover Dental well they don’t if there is anything in the pets file stating they had anything tooth problems prior there is a 180 day waiting period.
Insurer: ASPCA
By: TracyA
Pets Best is the Best
Reliable and fast processing of claims Under difficult circumstances I was treated with respect and empathy. I received exemplary service and would not hesitate to recommend Pets Best.
Insurer: Pets Best
By: Neil Piper
Faster reimbursement!
Faster reimbursement!
Insurer: MetLife
By: Francina Segbefia
Amanda was an exceptional…
Amanda was an exceptional representative. She communicated quickly and was extremely helpful, friendly and knowledgeable. I look forward to dealing with her in the future.
Insurer: Fetch Canada
By: Melani Deckert
Great service with the claim
Great service with the claim
Insurer: Trupanion
By: Mark
Claims paid within days
Great insurance. They make filing a claim simple and usually pay within 3 days. I highly recommend
Insurer: Nationwide
By: Mike
Peace of mind and speedy service
Spot insurance has given me more peace of mine and im so glad i chose to go with them. The convience of submitting my claim all thru the app and the clear instructions made it so easy and i could focus more on the care of my pet with out having to worry too much on what i needed to do. I really liked the direct deposit option as well to recieve my reimbursement it was so convient. My only suggestions is to give the option to select more plans. I would pay more for a higher tier plan with more options but other than that I highly recommend them
Insurer: Spot
By: Mario Torres
For what I paid out
For what I paid out, didn’t get much back.
Insurer: Spot
By: Renee Vaccaro
Prompt and excellent customer service…
Prompt and excellent customer service and support. Quick processing of claims.
Insurer: Spot
By: Abby Jensen