216,093+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,093 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Would recommed!
I had a great experience with Josh S while setting up my policy for my dog, Xena. He was very helpful, answered all of my questions, and made the process easy to understand. Fetch is doing an excellent job providing clear communication and making pet insurance simple and stress-free
Insurer: Fetch
By: India C
Embrace won't accept your claim if you wait.
Embrace won't accept your claim if you wait. I held on to my receipts from the entire year to handle all at once. They won't accept my claims from earlier in the year because my policy renewed during that time. My pets were covered during that time. They received covered services. There should be no time limit to file a claim.
Insurer: Embrace
By: Mike H
We recently lost a dog to lymphoma
We recently lost a dog to lymphoma, we didn't have pet insurance. The cost was staggering. We adopted Stormey and knew we were going to get insurance this time. So far Fetch has covered all her medical needs. She recently was diagnosed with a heart murmur, they covered that too. Thank you Fetch for taking some stress off for a stressful time. Good news, its treatable. Thank you again!
Insurer: Fetch
By: Kim
I spoke with Customer Advocate Gerrone
I spoke with Customer Advocate Gerrone, who is a true professional, extremely customer focused, polite and very knowledgeable. He went through the changes in my policies premium, deductible and options available. He fully explained each one and answered all questions thoroughly. It was a very good experience.
Insurer: Fetch
By: Ellen
Initial experience
I thank Karley was very helpful and considerate of our situation. She listened to what I wanted for our little boy and made recommendations that fit our circumstances. She has great people skills. I look forward to working with her in the future.
Insurer: Fetch
By: Teresa
They are horrible
They are horrible. I have sent in multiple review requests and tried to email for explanations. I have had the vet send in information, but they have not responded to any of the emails. They have been happy to take my money for absolutely nothing and IGNORE ME.
Insurer: ASPCA
By: Alecia Gaines
Placing a claim is so easy
Placing a claim is so easy. When I first started a had questions. Customer service was very pleasant and answer all of my questions on the spot. I recommend Embrace to all of my pet parent friends.
Insurer: Embrace
By: Margie T. McBride
Rebecca was outstanding
Rebecca was outstanding. Her experience and advice are great.
Insurer: Prudent Pet
By: BILL
Basic plan covers very little
I was misled around just how little would be covered without the Wellness plan, and now I'm left with almost thousands in vet expenses for my kitten that my insurance plan won't cover. To find out that the basic plan covers none of the costs of standard care and procedures associated with caring for a kitten by receiving a rejection notice for my insurance claim was fairly jarring and made the insurance plan feel pretty useless and parasitic. Yes, the details are within the policy document, but they're also buried within dense text, and they were not adequately explained to me when I was signing up for my plan.
Insurer: Fetch
By: Jonathan Fisk