215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I don't know what to say to you question now
Why can't answer the question
Insurer: MetLife
By: Dale Worthington
The application process was very easy
The application process was very easy! I'm excited to be able to cover my pet medically.
Insurer: Nationwide
By: customer
It was great great and easy to apply
It was great great and easy to apply
Insurer: MetLife
By: Ivonne Amaro
Very user friendly!!
Very user friendly!!
Insurer: MetLife
By: Samantha Long
Verty straightforward and Clear
Verty straightforward and Clear
Insurer: MetLife
By: JL
Easy and Convenient
They handled all of the paperwork, gave me an estimated out of pocket cost, and finalized the paperwork in the end. I focused on my pet.
Insurer: Trupanion
By: Pamela
Their Name Fits
Pets Best is everything they claim. They were there for me when I lost my sweet Max, provided funds for taking care of him. And they are doing it again for my new kids, Callie & Carter. Easy to submit claim, quick to respond, cover exactly what they claimed. Highly recommend. No one should not have pet insurance. It's so much easier than human insurance. Easy to understand & back it up with what they promise. It is something we never want to use but there if you need too.
Horrible company - total scam
I have had 2 claims - for 2 different dogs - both have been denied. What is the point in having insurance when they don't cover anything. For ridiculous reasons. TOTAL SCAM
Jon did a great job about helping me…
Jon did a great job about helping me sign up my latest pet as Daisy didn't have chip as I took her by Petsmart then took time to see if anyone was missing her as she fit well with my service dog as she was the one who went nose to nose with small kitten who made her way into 7eleven for shelter from the cold of winter.
Insurer: Nationwide
By: Jackie K.
Pets Best - Excellent service during worst case ER visit.
We had a very sudden issue with our cat Sylvia who we took to the ER. Her condition worsened and the hospital bills were climbing but I knew we had Pets Best insurance to help with some of those costs. Insurance companies typically get a bad rep, usually for justified reasons, so we were worried the claim would be denied for some absurd reason. Unfortunately , Sylvia's condition worsened and we made the tough call to euthanize her. The costs were high and it would have put us in a tight spot without insurance. After submitting my claim and not receiving a response for some time, Pets Best customer service did something I haven't seen from any other company. They sent an email apologizing for the delay and that they were working on the claim. After another week or so, I received a detailed breakdown of each cost, how much was or was not covered, and explanations for anything not covered and where to reference my policy for why those costs were not covered. There was an additional email expressing their sympathy and stating Sylvia's insurance plan was automatically discontinued, which was very much another burden removed. Shortly after I received the deposit in my account. I couldn't be more pleased with the Pets Best experience, communication, and level of detail. They made a very difficult time much more manageable and that speaks volumes to the service they provide.