220,145+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,145 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Trupanion literally doubled our monthly…
Trupanion literally doubled our monthly payment. That was deeply disturbing. Also, you did not pay for the recent sick visit fully. We were responsible for the examination fee, and were under the impression that any part of a sick visit would be covered. Otherwise, Trupanion has done a good job with phone customer service, and online ease of use. I always find the customer service representatives to be polite, friendly, and pleasant.
Insurer: Trupanion
By: Greg
Smooth and easy process through app
Smooth and easy process through app. Please make same for the human app.
Insurer: MetLife
By: Tim
Very easy to submit claim and fast…
Very easy to submit claim and fast reimbursement for covered expenses.
Insurer: Trupanion
By: Michele
Best pet insurance Ever!
The person I spoke to at Trupanion was so kind and caring! Trupanion was very prompt in approving my claim so that Trent could get needed care fast. This was my first claim and I am so impressed. I have had two other pet insurance companies before that was a waste of money. Not true for Trupanion. Love it!
Insurer: Trupanion
By: Joan Garvey
Quick claims payments and helpful 24/7 phone assistance.
My claim was paid in less than 48 hours. I had questions about my deductible and how it was applied. The representative on the phone was very patient with me and explained how to proceed for future claims regarding the same issue.
Insurer: Trupanion
By: Carol Martin
MetLife is there when the important issues arise
MetLife is there when the important issues arise with my pet's care, and as my dog becomes more senior in age, just like any other family member, her health concern start to increase. It's good to know I have someone like MetLife in my corner.
Insurer: MetLife
By: Henry Czupryna
Overall good experiences over the last…
Overall good experiences over the last 2 years. The app usually makes uploading claims easy. Usually processed within a week or so. The last few claims however it has been really challenging. The app says my photo is too large to upload (but nothing has changed from previously submitted claims). So I’ve had to call to process making it less convenient.
Insurer: MetLife
By: Zoey girl