154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 10, 2025

VERY HELPFUL AND CURTIOUS

VERY HELPFUL AND CURTIOUS. EXPLAINED EVERYTHING. VERY SWEET LADY WHO WAS HELPING ME

Insurer: Nationwide

By: customer

Verified June 10, 2025

Best plataforms! First claim took time to my vet to…

First claim took time to my vet to respond with all documents needed. But my part was delivered with no issue. Im glad to find you after previous insurance experences. You provide more than one plataform to manage claims or questions easily.

Insurer: MetLife

By: Blanca J.

Verified June 10, 2025

You can count on Trupanion

Thank you, Trupanion.

Insurer: Trupanion

By: Parsifal

June 10, 2025

Love this Company

Can't say enough about this Company. Our dog Rose had an unexpected accident which tore both her acls. Pets Best was there for us all the way. Easy to file claims and prompt processing. THANK YOU pets Best!!!!

Insurer: Pets Best

Veterinarian: Sunstone Veterinary Specialists

By: Leslie

Useful
Verified June 10, 2025

The Best Customer Service and Care

The Best Customer Service and Care MetLife Pet Insurance has been a lifesaver for us! We love knowing that we can make the best decisions for our dog, with full support from MetLife.

Insurer: MetLife

By: Rose Spadaro

Verified June 10, 2025

I dislike the fact the majority of the…

I dislike the fact the majority of the claims require soap notes even though they may be a follow up from a previous claim. Also I send receipts that aren’t recorded & then I send them again. It’s a lot of trouble to get paid when I send in documentation. My other insurance pays me right away with no problems & I send them the exact information I sent you.

Insurer: MetLife

By: Belinda Edwards

Verified June 10, 2025

I love MetLife!

I love MetLife!! I’ve been very pleased with my experience so far. My puppy had a horrible first year of life and wound up at the vet a lot. I never had a problem with any of the claims I submitted. Refunds were relatively fast. I’m so happy I went with them when searching for pet insurance.

Insurer: MetLife

By: Megan

Verified June 10, 2025

My bill w/o trupanion was $1,000 we…

My bill w/o trupanion was $1,000 we only were required to pay $300. everyone was very courteous and

Insurer: Trupanion

By: Angela

June 10, 2025

Cover a majority of issues

They cover most expenses.

Insurer: Embrace

By: Kim Pavuna

June 10, 2025

Initial sign-up experience

Based on use of portal and signing up have been pleased. Would be nice if there was a number for a live agent to ask additional questions. However overall pleased so far

Insurer: Fetch

By: Alphonso Arnal

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