217,980+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,980 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Bad customer service
it couldn’t change the date of payment which was not shown anywhere , through the terms of condition or in the page .and every time I call them I need to wait almost 1 hr to get someone on call .
Insurer: Sonnet
By: batuhan yener
The app kept stopping
The app kept stopping so I had to use my computer. That's fine, but what if I didn't have access to a computer? I'd be stuck.
Insurer: Embrace
By: mqwalk
Fast and professional response
Fast and professional response, quick payments. Thank you!
Insurer: MetLife
By: Marina Galitsky
If anyone is looking for a competitive …
If anyone is looking for a competitive rate You have found it .Very user friendly!! I would reccomend Sonnet to anyone
Insurer: Sonnet
By: Lindsay
Excellent Coverage and Customer Service
Easy to submit claims - quick turnaround with review/payment and when I have a question, MetLife is responsive and helpful answering my needs.
Insurer: MetLife
By: Linda
It was fast and easy to get through
It was fast and easy to get through
Insurer: MetLife
By: Melissa Hyson
CONSTANT SENDING OF SAME PAPER WORK
The app is easy use. However every time I file a claim they say they need all paper work for my dog called the S.O.A.P. I have sent it numerous times via email and the app but keep getting my claims delayed by weeks or months because they say they do not have all her paper work when they do!!! It can be frustrating and annoying every time I file a claim have to explain they have all the paper work and then waiting months to finally get reimbursed after several back and forth emails. It's like nothing is saved in my file??? I Cant understand the issue.
Insurer: Embrace
By: Matthew Jones
easy to use and very clear
easy to use and very clear
Insurer: MetLife
By: Jessica Sanchez
Justin and Alexia were very helpful in…
Justin and Alexia were very helpful in explaining all the options for my new puppy
Insurer: Fetch
By: Steve Levinson
Spot is great
Spot is great, every claim I’ve submitted has been processed without any issues and quickly. You never need pet insurance until you do, and then you are so glad to have it.
Insurer: Spot
By: Joy Dolan