218,553+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,553 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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All's well that ends well!
A couple of years ago our young pup was diagnosed with an Autoimmune disease. Thank to Pet's Best we have been able to do the diagnostic testing required to figure everything out to make her as healthy as we can. Our last claim was for a blood test to let us know if her body was now able to absorb certain nutrients at last, and it is! Thank you so much for all your help as we waded through this unknown process, with lots of help from Pet's Best. Responses have been in a timely manner or communication was made to explain any delays. I highly recommend this company!
Amazing 👏🏼 fast and friendly
Amazing 👏🏼 fast and friendly. Highly recommend
Insurer: MetLife
By: Guillermo
excellent and prompt service
Easy claims process, excellent customer service and quick payments. Claim was processed and paid in 2 days.
Insurer: MetLife
By: EAH
Great customer service,quick return.
Great customer service,quick return.
Insurer: MetLife
By: Bob Cembor
App needs improvement
The platform displays claim dates and information incorrectly. Confusing how it displays details.
Insurer: MetLife
By: customer
No response or pay, to the vet on Tuesday October 28th…
Went to the vet on Tuesday October 28th and submitted the paperwork later that day, I called Wednesday to see what is going on. I was told I would have my money in 15 minutes. I do understand that sometime it may take a little longer the first time but I have heard anything but these survey. I should get paid just as quick and as many time as I received surveys. I have not heard anything, if I need to summit more information or anything. I am very disappointed with this process. Maryann
Insurer: Pumpkin
By: MaryAnn Tittle
Very happy with service and responsiveness. Quick turnaround on the reimbursement also
Very happy with service and responsive
Insurer: MetLife
By: Cindy
I have great coverage with my policy…
I have great coverage with my policy and the claims are made in a reasonable time. I wish I had the insurance way back when we had threes dogs at once and they all ended up with serious medical issues. I hope this review helps you if there is something else I can do I would. Sincerely, George I.
Insurer: MetLife
By: customer