154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

June 11, 2025

EDITED: Fetch followed up and now I am happy. .

After posting my original 1 star review (left in tact below), the company responded with the contact number to discuss with an agent and it appears the error will be corrected. Other than this instance, the rest of my experience with Fetch has been very good so I am changing my rating. [ORIGINAL POST: June 9 /2025 TITLE: Bots limited service. Inconsistent application of policies for checking invoices claimed. BODY Appears to be run by bots which is fine if everything goes smoothly, but not good when it doesn't. Good luck trying to find a person of phone number to handle errors. The system was quick to remove uncovered veterinary prescribed food on one invoice (which is fine), but then failed to remove the refund for same food from the next invoice claimed. Ridiculous. ]

Insurer: Fetch Canada

By: Carol Gervais

Verified June 11, 2025

Very nice rep

Very nice rep

Insurer: Nationwide

By: THERESA

Verified June 11, 2025

Company covers alot

Company covers alot. Supplements and holistic treatments. At first the claim process was horrible. Had to submit claims several times, faces wouldn't go through, app didn't work properly & emails they'd only receive half the time. I was very frustrated with the process and always told a different method to submit when I called. Luckily that issue has resolved. It also used to take a very long time to get reimbursed ( 25 to 30 days ). This has also improved. Now about 15 to 20 days. All service agents have always been nice and respectful. I'd say they are evenly priced with other leading pet insurance companies. Been with them 1 year now.

Insurer: MetLife

By: Shannon Wyman

June 11, 2025

Great insurance company

Great insurance company

Insurer: Embrace

By: Robin

Verified June 11, 2025

Speedy and Easy Pet Insurance

Spot Pet Insurance has always made it easy to submit claims! They are quick to process claims! I would recommend them!

Insurer: Spot

By: Carley Hart

Verified June 11, 2025

No Hassle Claims

Easy to submit a claim and quick customer service when I needed assistance in adding to an already open claim.

Insurer: Spot

By: Ashley

June 11, 2025

Easy to use and paid out as expected

Easy to use and paid out as expected. Always willing to talk to me if I have questions.

Insurer: Embrace

By: Lorraine Finkelstein

June 11, 2025

We love Embrace

We love Embrace! Great coverage and timely reimbursements.

Insurer: Embrace

By: Victoria Lynn Berdnik-Atkinson

Verified June 11, 2025

Spot was so prompt processing my claim

Spot was so prompt processing my claim. It was great to learn pretty immediately how much was covered. It was not so great to see how little was covered, but that’s on me, I suppose as I should know what I am paying for.

Insurer: Spot

By: Gloria H.

Verified June 11, 2025

Trupanion has been a lifesaver

We have had many claims with Trupanion due to our pet's multiple health issues and hospital stays. Trupanion has paid every claim in a very timely manner (days, not weeks). If not for Trupanion, our dog would have been gone 4 years ago. We would have never been able to afford the medical expenses on our own. One of the best investments we ever made.

Insurer: Trupanion

By: chuck

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