217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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We have a lot of claims already…
We have a lot of claims already submitted, but we only received 2 payments from them yet. I dont know if this company is recommendable.
Insurer: Embrace
By: Dalia King Official
Confusing, time consuming customer service
Customer service does not address questions about claims in a clear, efficient way. Instead they try to discuss claims unrelated to the reason for the call, and you will need to redirect their attention to your specific issue. This has happened to me several times over the years, but today was particularly surprising given my questions was very simple. They then could not point me to the claims policy information I requested. Edit: The number they provided in their reply is the same number related to my very complaint above. That's quite ironic.
Insurer: Healthy Paws
By: Lisa
Peace of mind
Fast and hassle free claim processing and no disputes about anything that is covered in our policy. It’s given us peace of mind, especially after our dog was diagnosed with what is a chronic condition.
Insurer: Healthy Paws
By: Gwen Seeley-Joosse
Good experience
Once I submit all the required papers I have never waited more than two or three weeks. Last time I waited one week only to get my reimbursement.
Insurer: MetLife
By: Ana Orantes
Great Customer Support
I had a small issue with having to change information in my account. I called customer service and had a flawless experience. The change was effective immediately. The representative was extremely helpful and always kept me informed. No complaints from me.
Insurer: Embrace
By: Morri-Lyn Davis
It takes too long to apprve clams
It takes too long to apprve clams
Insurer: MetLife
By: customer
I highly recommend Embrace for pet insurance
Everyone I spoke with at Embrace while filing a claim was very professional, patient and friendly. I highly recommend them
Insurer: Embrace
By: JAH
It is a reall seamless process to…
It is a reall seamless process to submit claims and rapid turnaround time for reimbursement (<1 week). Excellent service highly recommend!
Insurer: Embrace
By: Heather Hume
This is my first time thinking about pet insurnace
This is my first time thinking about, and then committing to insurance for my furbabies.....Karley was AWESOME and explained everything ....she was patient and kind and just lovely!! Fetch has the best options for my kitties and I know I no longer have to worry about anything unexpected and with the Wellness Option I have some peace of mind for the regular vet stuff....I am thrilled!
Insurer: Fetch
By: Gracia Eisman