217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I recently lost my fur baby and…
I recently lost my fur baby and submitting my claim for my pet was tough and yet easy to do in my current situation. Spot insurance quickly processed my claim and also closed my account earlier and prorated the last month bill. They were professional and compassionate in my time of need, definitely a great pet insurance. They still have my business with my other fur baby.
Insurer: Spot
By: Dennis Cruse
loophole for everything. Just not worth it
Intentionally vague and misleading when you sign up, so they can have a loophole for everything to get out of paying. I had a 80% reimbursement policy for accident and illbess as well as 2 add ons for pt and alternative medicine. They paid me $50 for a $2000 er trip and are weasling out of every bill. Ex: apparently "alternative medicine" add on only covers NON-alternative medicines. So wtf am I paying extra for??? Literally cheaper to just pay the ER prices.
Insurer: Figo
By: Romulus Rabalais
Great prices
Great prices. Easy enrollment! Thank you!
Insurer: MetLife
By: Mia
Turn around time to receive…
Turn around time to receive reimbursement as improved greatly.
Insurer: MetLife
By: Jennifer Alegre-Guzman
Thank you
Thank you. You've been very helpful to my cats.
Insurer: MetLife
By: customer
Ease of submission and reimbursement
Is good to have pet insurance when your pet gets injured, good to have when you need it. Is easy to file a claim and get answers within 3-5days
Insurer: MetLife
By: pti
seems to bescrimping on IT, customer service. Non on the billing dept. thoughilling dept
Long wait for customer service to answer the phone. When they did, they could not be of help because IT is not paid to work on weekends for embrace. It took five days for me to find a way to pay my bill.
Insurer: Embrace
By: andrew
Great options but coverage isn't…
Great options but coverage isn't explained very wll
Insurer: MetLife
By: Daniel Caughron
Quick process
It was easy and a quick process getting my pets’ quote. The transaction to start my pets insurance was done in less than 5 mins.
Insurer: Fetch Canada
By: Feelin Rose Labor
Great experience so far
I've had Spot for less than a year and already had to submit 2 claims. I've had a great experience with Spot. The agent who signed me up was very nice and knowledgeable, and the customer service representatives I've spoken to have also been incredibly helpful. The process is fast and easy. I was worried that I would face issues (like all interactions with health insurance) but I was wrong! Spot even covered more than I thought they would. My only recommendation is to make sure you read AND UNDERSTAND your policy. Know what is covered, what is not covered, and when you will get reimbursed.
Insurer: Spot
By: Molly Maurer