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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service
Friendly, knowledgeable and helpful representative.
Insurer: MetLife
By: Susan Kammerman
Love them
Love them, but can't use the app any more since the update - guess my phone is too old?
Insurer: MetLife
By: Tracey
Raised my rates almost immediately
I would give a higher rating but it seemed like as soon as I had a couple of claims my rates were raised. Twice! They're almost double what they were to start and my dog is only 2 years old.
Insurer: Trupanion
By: Pamela
Sub par
A lot of the regular charges are not "applicable" to you all and thus dismissed. Also your reimbursement time frame is far from fast. My insurance for a relatively healthy dog keeps going up year over year with really no reasoning.
Insurer: Pets Best
By: Chris
experience has been great thus far
experience has been great thus far, payment to me is on time and the company is always responding to me with any concerns or to let me know that the claims have been process and if i have any questions. truly happy with met life pet insurance
Insurer: MetLife
By: Lisabetta Miller
Great price for coverage and fast…
Great price for coverage and fast response.
Insurer: Pumpkin
By: Sue McCulley
Very pleased with Pet’s Best insurance…
Very pleased with Pet’s Best insurance for my dog Finn. Always responsive to my questions and usually pays claims within a reasonable window of time.
Insurer: Pets Best
By: Stewart Warren
Informative Customer Service
Rebecca was invaluable with all of the right options to help me make decisions.
Insurer: Prudent Pet
By: iambarbsgmail.com
Easy and quick process for claims
Easy and quick process for claims. Metlife Pet Insurance is awesome!
Insurer: MetLife
By: customerabc