154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 17, 2025

I have not received my documents for…

I have not received my documents for both of my dogs. they need to be seen for the annual visit

Insurer: Nationwide

By: Kellie Piche

Verified June 17, 2025

The pricing is extremely inconsistent…

The pricing is extremely inconsistent from year to year. There is no ability to re-quote at different coverages without calling an agent when my price jumps or drops.

Insurer: MetLife

By: Matthew

Verified June 16, 2025

You have been wonderful

You have been wonderful. Thank you

Insurer: Trupanion

By: Dee

Verified June 16, 2025

Not the right person to ask

Honestly wasn't even aware that my pet insurance carrier was now met life, it's changing more than it's been used. I've never used the service under met life so I can't say you're good or bad

Insurer: MetLife

By: Chris & Beverly

Verified June 16, 2025

Your staff was very understanding about…

Your staff was very understanding about our experience and made the wife and I very happy.we appreciate everything MetLife has done for us and Freddy over the years..

Insurer: MetLife

By: John

Verified June 16, 2025

I loved how helpful the Shelly was!

I loved how helpful the Shelly was!

Insurer: Nationwide

By: customer

Verified June 16, 2025

I have neverirma used them

I have never used them. I’ve had Zorro on this insurance since I rescued him when he was a baby 9 1/2 years ago a pup only thing the insurance has gone up. I also have Monty. It took a while to get my money back with Monty, but I got it no problem I still have the same insurance for both And and I will keep them on this insurance.

Insurer: MetLife

By: Irma Alred

June 16, 2025

everything is easy and quick

everything is easy and quick, love many pet but it is said not continuous anymore

Insurer: ManyPets

By: MYMYMY MY

Verified June 16, 2025

The claim response is really quick

This insurance is really quick. I never have to call for anything. Pretty straightforward. Upload your invoices and wait a few days. I have yet to receive a full 90%, but I think it varies due to the VET prices on specific procedures, which makes sense. I think they take the average of others. Ex. the rabies vaccine was $60 at my vet, they reimbursed $20. That was an average of the others (vets) around.

Insurer: Spot

By: customer

Verified June 16, 2025

Insure your pet with Metlife

Metlife Pet insurance has the best customer service and an easy to use website, portal and claim process

Insurer: MetLife

By: Tara Broida

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