154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

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Category with most reviews

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Verified June 16, 2025

Easy claim request process and quick…

Easy claim request process and quick turnaround

Insurer: MetLife

By: Barb

Verified June 16, 2025

So prompt in paying claims

So prompt in paying claims! So easy to work with.

Insurer: Trupanion

By: Hynemans

Verified June 16, 2025

Customer Service

Customer Service

Insurer: MetLife

By: Donna

Verified June 16, 2025

We have used MetLife pet insurance…

We have used MetLife pet insurance since our Chloe was a pup. We have always been very satisfied with the service we get whenever we have a question and the help that we get when a vet is needed to care for our dog. Thank you for all of your help always.

Insurer: MetLife

By: The March’s

June 16, 2025

This company is great

This company is great. It doesn’t take long to get reimbursed. They check all your documents and make sure everything is right. I already recommended them to several people

Insurer: Embrace

By: Alan higbee

Verified June 16, 2025

My tiny Maltipoo has had many problems…

My tiny Maltipoo has had many problems over the years. She is 14 years old now. I'm so glad I chose Met Life insurance for her. They have covered many claims for her. If any claim was denied, the reason for nonpayment was made clear to me.

Insurer: MetLife

By: Regina

Verified June 16, 2025

Excellent pet insurance provider

I’ve had MetLife Pet Insurance for nearly 10 years and have filed numerous claims for my ShihTzu. They have always paid my claims promptly and for the amount I expect. The claims process is quick and easy. I often recommend MetLife Pet Insurance to my friends and family.

Insurer: MetLife

By: Catherine

Verified June 16, 2025

I'm grateful I thought to get pet…

I'm grateful I thought to get pet insurance with this cat. I wish I had it with my last cat. Although I didn't use it for the first 6 or so years, it has paid off the last 3-4 years with her allergy medication. I would never be able to afford it without the insurance and she may not be alive if I didn't. My cat is my child since I have no human children and she is my whole life!

Insurer: MetLife

By: Jeannine Downey

Verified June 16, 2025

After 2 years of "no news is good…

After 2 years of "no news is good news", we had our first Vet A&E visit for our dog and the claim was processed and refunded within 3 days.

Insurer: Spot

By: Chicago Irish

Verified June 16, 2025

MetLife /Petfirst pet insurance

I have had Petfirst/metlife pet Insurance for many years. The customer service is phenomenal. Anytime you call in and have a question, the person answering the phone is helpful and respectful, and will answer all of your questions. They have had a couple of fairly substantial rate increases over the last few years, but I have checked out other pet insurance companies that are cheaper and they don’t have the same coverage and probably don’t have the same customer service. I highly recommend this company.

Insurer: MetLife

By: Georgianne

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