209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great customer service
Fortunately, My dog has been pretty healthy. I will say though, every communication with Embrace has been pleasant and they are always responsive. They respond quickly and never mind answering questions about your policy or bill.
Insurer: Embrace
By: Alice-Ann Darrow
Quick turnaround on a claim
Quick turnaround on a claim. Thank you Enbrace
Insurer: Embrace
By: Louie's Mom
Spot pet Insurance is a super company
Spot pet Insurance is a super company - very efficient and timely with their reviews and explain all claims completely - payments are sent in a reasonable amount of time
Insurer: Spot
By: Carol Niad
Don't buy Healthy Paws Insurance
It's disgusting to see all the responses from Healthy Paws in this thread, acting like they care and that their insane and constant rate increases are reasonable and not based on age. Like many others, they told me this lie years ago when I asked about their rate increases. At the time it wouldn't have been too late for me to find a decent pet insurance company. Last year when my dog turned 10 they went up to $250/month. This year they want $364. They've paid out a total of $250 for medical treatment of my dog when she was a puppy. Don't buy insurance from this company. I really wish I'd just put the over $20,000 they've charged for 1 dog aside, just in case.
Insurer: Healthy Paws
By: c wally
Great Pet Insurance
Andrea helped me on the phone today. She was very patient in answering all my questions. She was very kind and cheerful. We've been with Prudent Pet Insurance for a few years. They process the claims quickly and pay out just as fast. Anytime I have a question, there is always someone available to help.
Insurer: Prudent Pet
By: theresarunshotmail.com
Steer Clear - They are a bait and switch company.
We insured our dog with Healthy Paws the day we brought him home in 2015. We’ve stayed loyal for ten years, paying every single month, because we wanted peace of mind if he ever got sick. When we enrolled, our premium was $33/month. It’s been raised year after year — and we accepted that, because pets get older. But today, after a decade of loyalty and barely $1,000 reimbursed total, our premium is being raised to $352/month. That’s more than 10x what we started at. 1000% increase. Here’s the part that feels truly cruel: this notice arrived immediately after we submitted a claim for testing on a newly diagnosed heart condition. For years, while our dog was healthy, we paid faithfully with almost no return. The moment he needs care? The policy becomes unaffordable. This is not insurance — it’s a bait-and-switch. They happily take your money while your pet is young, and once your dog ages or develops an issue, they jack up your rate so high that you’re forced to drop coverage. It’s predatory and it preys on families who love their animals. We’ve been loyal customers for 10 years. To be treated this way, at the exact moment our dog actually needs help, is shameful. If you’re considering this company, please think twice. Don’t make the mistake we did.
Insurer: Healthy Paws
By: Jennifer Barbera
I’m still waiting to receive approval…
I’m still waiting to receive approval…
Insurer: Nationwide
By: customer
Fabulous customer service reps
Lauren was knowledgeable, kind, personable, and honest. She made choosing pet insurance with Fetch a breeze. I highly recommend working with Fetch!
Insurer: Fetch
By: Maija Anstine
Fast review and payments
Fast review and payments
Insurer: Spot
By: Arnold
I am a veterinary professional and this…
I am a veterinary professional and this by far is the best pet insurance I have dealt with. Very happy with this pet insurance company. Thank you Spot!
Insurer: Spot Canada
By: Nicola Murphy