224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have always had good experiences with…
I have always had good experiences with this insurance.
Insurer: ASPCA
By: dorian
Excellent customer service and they…
Excellent customer service and they have so many options to help your furry family member. It’s easy to submit for a claim and having a vet or tech assist during unknowns helps a lot.
Insurer: MetLife
By: Roy M
I think one of the best insurance for…
I think one of the best insurance for my pets
Insurer: MetLife
By: customer
Every time I’ve had to get in touch…
Every time I’ve had to get in touch with pumpkin everybody is so helpful, knowledgeable, and go out of their way to take care of my problems. I can’t say enough about them. I would recommend pumpkin to anyone.
Insurer: Pumpkin
By: Trina Braswell
RUN! DO NOT BUY this pet insurance
I’ve had a profoundly disappointing experience with MetLife Pet Insurance and I want to save others from the same frustration. On paper, the coverage looks great, and the marketing hype is strong—but the reality of actually using the insurance is completely different. Whenever I have submitted a claim, MetLife seems to default to denying it, frequently citing "pre-existing conditions" for issues that are clearly not pre-existing. It feels like they are looking for any excuse to avoid payment rather than supporting the health of my pet. The claims and appeals process is an absolute disaster. When you do have to file an appeal, you are entering a black hole. They don’t provide confirmation when they receive your documents, so you’re left wondering if your appeal was lost or simply being ignored. The process is incredibly long and arduous, forcing you to do all the heavy lifting to prove their own mistakes wrong. I am essentially paying for a service that refuses to fulfill its end of the bargain when I actually need it. If you’re looking for peace of mind, look elsewhere. This has been nothing but a headache and a waste of money. Do yourself and your pet a favor and find a more transparent and reliable provider.
Insurer: MetLife
By: Tom M
Excellent - but after an appeal
Excellent - but after an appeal. The claim for necessary dental extractions was initially denied, but was fully reimbursed after review on appeal.
Insurer: Trupanion
By: Frank
It was very simple registering my dog for insurance.
Very simple process and seems like a very good insurance.
Insurer: MetLife
By: Jennifer Morris
First time I had pet insurance
First time I had pet insurance. Quick efficient and simply amazing service, claim process and payment.
Insurer: Trupanion
By: customer
Wonderful quick service in our time of…
Wonderful quick service in our time of need
Insurer: Trupanion
By: Susan
Signed up for Nationwide pet insurance…
Signed up for Nationwide pet insurance through my work benefits to take care of medical expenses related to my aging cat Simba who is now 15. First claim I’ve submitted for $763 for preventative check up, vaccinations, prescription and xray scans to check a mass in his lung was denied. Reason for denial they do not cover preventative care and have deem the other treatments to a pre-existing condition. Waste of time and money
Insurer: Nationwide
By: Joe Stone