224,248+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,248 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit claims
Easy to submit claims. Fast turnaround time for responses to claims. Not a lot of time doing paperwork.
Insurer: Pumpkin
By: Nanette
First time customer
Despite waiting online for 15 min on hold to get to an agent, Nadine was very helpful to answer all my questions and provide live examples for each scenario. Very happy with my pet insurance selections. If signing up new, few notes: wellness package does not add any value. I hope Fetch replaces it with more beneficial option in the future. Make sure to ask for other deductibles and payout limits. Fetch does not payout to credit card. I hope one day they do that.
Insurer: Fetch Canada
By: Caroline Dayyani
They incorrectly file all of my claims…
They incorrectly file all of my claims the first time. Is it now expected of me to have to refile my claims every time so that they are actually done properly? They filed my dog as a CAT. And under things that he wasn't even treated for. I didnt even receive mpney back the first time for an xray! Thankfully it was resolved after they were re-submitted for evaluation but that shouldn't be nessasary. I felt they were trying to save themselves money by banking on me not calling and questioning.
Insurer: MetLife
By: customer
It is simple to download the…
It is simple to download the information required. I had my payment in my account in 2 days
Insurer: MetLife
By: customer
Super easy to submit claims
Super easy to submit claims. Quick response back with details of benefit.
Insurer: MetLife
By: customer
They made me resubmit an invoice
They made me resubmit an invoice, a second time this has happened. When they do approve a claim, payment has been prompt. Even so, I'm switching to a lower-priced carrier that has a better rating by the Wall Street Journal. (Embrace doesn't even get a mention.)
Insurer: Embrace
By: Michael Brown
Wish they would cover more
Wish they would cover more
Insurer: MetLife
By: customer
Claims are processed quickly and refund…
Claims are processed quickly and refund payment is all done in less than a week. Couldn't be happier. Much better than my other pet insurance who would find any reason not to reimburse submitted claims
Insurer: Pumpkin
By: LISA
When the forms was sent it
When the forms was sent it. They responded right away.
Insurer: Trupanion
By: Anna
Best Pet Insurance!
I've had MetLife Pet Insurance for almost six years and I love how simple the process is to get my dog's care covered.
Insurer: MetLife
By: Katie