220,710+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,710 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy and convenient
Easy and convenient. Great discounts
Insurer: MetLife
By: Leslie Kushner
The process with simple and quick
The process with simple and quick. I had another insurance company with my past pets and their reimbursement took just a couple of days. Fetch takes a couple of weeks. No problem, though.
Insurer: Fetch
By: Paul K
Buyer Beware - Read Your Policy for Preexisting Condition Loopholes
I purchased a pet insurance plan through Trupanion for my mini dachshund. Specifically purchased this as my first pet insurance product because of the IVDD condition that often occurs in dachshunds. My Ellie is six months old and is perfectly healthy. My vet listed that she has short legs (no kidding!) in her records and Trupanion used that to record a preexisting condition, thereby excluding IVDD from her coverage. I spoke with two people at Trupanion to ask for it to be amended, but they refused.
Insurer: Trupanion
By: Jennifer Dalton Cooper
Not on hold.
Not on hold. Stephanie answered all questions. Simple process.
Insurer: Prudent Pet
By: draplattgmail.com
A happy and relieved doggy mom
I originally had this insurance, then got a new dog and took some bad advice and tried another company (Sp) and lived to regret it. I switched back to Natuion Wide and now I am relieved and sure my Bailey is covered. Also if I have a claim they make it easy to turn in and it’s processed quickly. Never leaving again
Insurer: Nationwide
By: Courtney Oswald
Terrible Customer Service & Claim Processors. Once Resolved I'm going to look into going back to Lemonade.
I have submitted two claims. One was successfully approved and applied to the deductible. A second claim was closed without my consent and noted that it was my request. A third claim was made from the medical history they requested and denied. I resubmitted a claim and asked that they prioritize it due to resetting the SLA by closing my original claim. They just replied again, which I would like to close. At this point, I have to believe they are using A.I need to answer emails and resolve claims. I simply want the last claim I submitted resolved so that I can move on in finding a different insurance for my pet. Having moved from Lemonade Pet insurance to save cost, I can now confirm it was not worth the switch. Advise to ASCPA: Use real humans. If you are using humans, please retrain them both on phones, emails, and claims. As someone who works in insurance claims, this experience was horrendous. If you do not have a quality assurance team, please note you need to invest in one or continue to lose members. Please resolve my claim ASAP.
Insurer: ASPCA
By: graceypacey
This was so easy and understandable
This was so easy and understandable. I am so happy that this was a wonderful experience. Thank you so much for making my life a bit better with my fur baby.
Insurer: MetLife
By: Kelleigh Moore-Quinones
Ease of submitting claim as well as…
Ease of submitting claim as well as quick response to claims.
Insurer: Trupanion
By: PATTY LOPRESTI