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Pets best provided the coverage advertised
Pets best provided the insurance coverage expected without any problems. I submitted all vet bill invoices as required, they reviewed each one separating what was routine care (vaccines, blood work), from what was directly related to the illness for which I wanted reimbursement. The claims were settled within 3 weeks and deposits made into my bank account. Very smooth process.
Insurer: Pets Best
By: Patty
I could not be happier with Spot…
I could not be happier with Spot insurance. This is the first time we purchased pet insurance and we opted for the Gold plan and $500 deductible. Our 2 1/2 year old cat lost a large amount of weight and after a thorough workup, we had a diagnosis and plan for treatment. The meds alone were $600 for 6 weeks. We opted for aggressive care based on the age of the cat and hoping insurance would respond appropriately. I could not be happier! I started the claim the day my cat was discharged, we were waiting on two lab results before the vet released medical records. Within a day of getting the vet records,SPOT sent a claim notice paying 80% of the bill minus deductible and items such as postage there are not covered. I am amazed at their response!! This is better than my own health insurance and this is from a nurse's perspective. Thank you SPOT!!!! My cat is slowly improving and such a special little fellow to me.
Insurer: Spot
By: Carolyn Patrone
Great customer service and coverage
Great customer service and coverage. We have two pets on our policy. Recently, both have had medical problems - one has been minor, the other was major (requiring hospitalization). The claims process has been easy - and when trying to determine the best for the hospitalized pet, we made a call from the waiting room and had a pre-approval within minutes. This has been easier than my health insurance.
Insurer: Embrace
By: jay k
Ease of application
Ease of application, options are well explained.
Insurer: MetLife
By: Steven Wright
You didn't give me senior citizen…
You didn't give me senior citizen discount
Insurer: MetLife
By: Beatrice Otieno
13/10 would recommend!!!
I normally don't leave reviews, but I very much felt the need to do so. I switched my pets from Banfield to Spot after MONTHS of research. I mean literally 6 months of research of who had the best coverage, who had the best price, etc. I decided to go with Spot because they offered the most coverage for such a great price. The reason I wanted to write a review was because I recently lost one of my dogs and as I was waiting for Spot to approve everything, I get an email from them saying how sorry they were about the loss of my baby boy Roscoe. I also noticed that they said because of the time-frame of which he had passed (it lapsed into a new month), they weren't going to charge me for that new month and they were going to cancel it for me but if I had any other paperwork to submit that I could do so. It was truly so effortless and a weight off my shoulders not having to deal with all that with the sudden loss of Roscoe. My experience with Banfield was quite the opposite when I lost my dog Benji, it was like fighting tooth and nail with them. Spot made it so easy, I was able to grieve over the loss of my baby without having to deal with the phone calls, the holds and lets be honest, the bs that comes with trying to cancel insurances. They even called me a week later to check in to see how me and Roscoe's littermate Hodor were doing. I really cannot recommend Spot enough!
Insurer: Spot
By: Amanda Lam
Excellent and fast
Excellent and fast. No hassle.
Insurer: Spot
By: Michael Killough